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Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,193 reviews
July 24, 2023
This was the best buying experience i every had very professional would definitely buy again David was a pleasure to work with professional would definitely buy again David was a pleasure to work with More
by tmosley
Employees Worked With
July 22, 2023
Very pleased with the experience. Spencer was knowledgeable and absolutely professional. Leasing was as quick and painless as I could have wanted. I’d go back again! Spencer was knowledgeable and absolutely professional. Leasing was as quick and painless as I could have wanted. I’d go back again! More
by Chris
July 21, 2023
Excellent communication and no hassle purchase was great. Even came in earlier than expected! Thank you Even came in earlier than expected! Thank you More
by tagliase
Employees Worked With
July 18, 2023
Great experience. Thanks for going the extra mile. Would definitely recommend Spencer and the Ide team. Thanks for going the extra mile. Would definitely recommend Spencer and the Ide team. More
by Katelyn.mcmillan
July 18, 2023
This is my second time getting a new VW from Ide VW. I worked with Spencer and his communication and efficiencies speak for itself. He did a great job! I highly recommend him and the dealership. I worked with Spencer and his communication and efficiencies speak for itself. He did a great job! I highly recommend him and the dealership. More
by Arshadh241
Employees Worked With
July 16, 2023
Professional, helpful, easy to work with, and the facility is well maintained. David is a pleasure to work with. We have purchased numerous VWs from David over the years….he is like family. He is facility is well maintained. David is a pleasure to work with. We have purchased numerous VWs from David over the years….he is like family. He is always very helpful, knowledgable, and works hard to pull a deal together. Highly recommend working with him to others. More
by Len C
Employees Worked With
July 14, 2023
Spencer was beyond helpful the whole staff is helpful went over and beyond thankful appreciate went over and beyond thankful appreciate More
by ginaytito
Employees Worked With
July 11, 2023
Great experience, Spencer was wonderful and I never felt like anyone was playing any games like I had experienced in the past. Great crew, amazing dealer. like anyone was playing any games like I had experienced in the past. Great crew, amazing dealer. More
by Andrew
July 06, 2023
Our salesman Spencer Clarke was a pleasure to work with. He was very informative and knowledgeable about what we were looking for in a vehicle. He was very informative and knowledgeable about what we were looking for in a vehicle. More
by Lprice61
July 03, 2023
Well organized process. Salesperson very knowledgeable about the car. Everyone at the dealership friendly and helpful. Purchased the car 2 hrs from home and plan to return t Salesperson very knowledgeable about the car. Everyone at the dealership friendly and helpful. Purchased the car 2 hrs from home and plan to return there for any future purchases and possibly for service. More
by AutumnNovakowski
Employees Worked With
