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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

May 09, 2023

Took my Passat in for an oil change and NYS inspection. Was told my car failed inspection due to worn front bushings. They wanted $1,500 to replace the bushings. I took the car to a reputable repair sho More

by dhuber
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Fantauzzo
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

I just recently got my new Jetta and I'm very happy with it so far. David has been my salesperson for the last three Jettas I have leased and he always makes it a very convenient and seamless process. More

by cathleen.kausch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2023

The sales person I talked to was very straightforward and honest. When concerns were brought up about a sensor issue, it was fixed that day More

by Glyseria
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
May 02, 2023

Went looking for cars with my son to help him finance his 2nd car today on his own . We had the pleasure of working with and meeting Christina Y who was a complete sweetheart; very helpful and quick at getti More

by pamelaM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christina Young
April 27, 2023

Seamless process from start to finish. From scheduling a test ride to delivery, David was very helpful and easy to work with. No pressure tactics, and always available to answer any questi More

by rmac629
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

David is wonderful to work with. He is kind, professional, and responds quickly. This is my fourth vehicle through David. More

by jmvw18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2023

Spencer made my car buying process so easy. He is great at communicating, he helped me find the car I wanted, and got it to the dealership quickly. He is such a kind and professional individual More

by Ajashine0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2023

My Jetta just hit 95k miles and I happened to get a call from Dave, he introduced himself as the previous salesman I previously worked with was no longer at Ide. He invited me to take a look what was availa More

by MStephens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2023

The process of getting me into a new vehicle was so easy and hassle free. Everyone was so kind and helpful with the process. More

by Redyetis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 31, 2023

I started using Ide service for my VW. Every experience was very professional! When it was time for a new VW I was given David’s name. He was very knowledgeable and professional about VW’s More

by Pcallag22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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