Joe Fantauzzo

I had such a wonderful buying experience with Christina Young at Ide VW. She made me feel at ease from the moment I met her. After owning the same car for over 16 years, I was hesitant to begin the process Young at Ide VW. She made me feel at ease from the moment I met her. After owning the same car for over 16 years, I was hesitant to begin the process of buying a car. She was wonderful and patient. I never felt pressured… and she helped to encourage me to test drive models, patiently answered all my questions, was responsive to all communication, and helped me feel supported throughout the entire process. Thank you so much, what a gift it was to find you!! And many thanks to Bo and Joe as well for helping to make the whole buying experience and service planning go so smoothly. I love driving my new Jetta SE already!! Thanks again!! More

Helpful 0

Report | Print

Took my Passat in for an oil change and NYS inspection. Was told my car failed inspection due to worn front bushings. They wanted $1,500 to replace the bushings. I took the car to a reputable repair sho Was told my car failed inspection due to worn front bushings. They wanted $1,500 to replace the bushings. I took the car to a reputable repair shop and they told me there was nothing wrong with the bushings and the car passed inspection with no problems. Up to that point the car had only been serviced by IDE. Not only did you not earn my business, IDE will not be getting my business in the future. More

Helpful 0

Report | Print