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Ide Volkswagen

East Rochester, NY

4.9
1,095 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,095 reviews

June 15, 2022

I was slightly nervous about making a vehicle purchase after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much t More

by KristenC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
June 03, 2022

The VW Jetta is an amazing little car, and I am most appreciate of the help David provided every step of the way. Working with him was easy and fun! More

by Fja195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

From the moment I called to schedule a test drive to signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have More

by Danbuddyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Just bought a car from David at IDE for the second time and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, frie More

by Megleusch
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

I've been burned by multiple dealers in the past. David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in th More

by jamiec.ye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Spencer Clarke did an amazing job guiding us through the process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome fea More

by Gogginsnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2022

Kiersten was absolutely wonderful to work with from start to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She More

by Kristen Rusho
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
May 28, 2022

It was a pleasure to work with David! I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arrange More

by RMG
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022

I found David to be friendly, professional, and not at all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I More

by psuclhineder
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022

Great service all around! Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I More

by kathycarter455
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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