
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was slightly nervous about making a vehicle purchase after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much t after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much the vehicle I was interested in currently has been going for, Kiersten quoted the exact cost I was seeing. I never felt haggled, she listened to what I was looking for in a vehicle, and never once tried to push anything on me that I was not interested in. If I have any friends in the market for a vehicle I would 100% recommend Ide and suggest they ask for Kiersten! When it came to financing Bo was also a great help, was transparent, and worked with me to get the best deal for my budget. All in all my sales experience with Ide Volkswagen was a positive one and I'm excited to continue working with them for other services. More
The VW Jetta is an amazing little car, and I am most appreciate of the help David provided every step of the way. Working with him was easy and fun! appreciate of the help David provided every step of the way. Working with him was easy and fun! More

From the moment I called to schedule a test drive to signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have had even with the long holiday weekend factored in. Spence worked diligently behind the scenes and was patient with me throughout the process. 10/10 would and will recommend to everyone. More
Just bought a car from David at IDE for the second time and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, frie and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, friendly, responsive and straightforward. I'm sure I'll be back to see him again in the future. More
I've been burned by multiple dealers in the past. David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in th David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in the midst of the car inventory crisis. When I arrived at IDE, we got straight to the point and everything was as agreed over the phone. No hidden fees like other dealerships I've worked with in the past. Overall great experience! More

Spencer Clarke did an amazing job guiding us through the process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome fea process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome features of our new car. We couldn't be happier! More
Kiersten was absolutely wonderful to work with from start to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She to finish. We knew exactly what we were looking for (VW model) and she was able to locate our model and we were able to purchase it through Ide. She was so easy to work with, listened to everything we wanted, was extremely professional/knowledgable and a great personality to match. A great experience from the moment we walked in and met Kiersten until she watched us leave the Ide parking lot in our new vehicle. Thanks so much for everything! More
It was a pleasure to work with David! I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arrange I felt comfortable and confident (not pressured and rushed like I have at other dealerships). Got just what I wanted at a fair price. He even arranged for delivery on his day off to make it more convenient for me! Five stars :) More
I found David to be friendly, professional, and not at all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I all pushy. Which I greatly appreciated given other experiences I've had with other car dealers. He also seemed genuinely interested in making sure I got the car I wanted/needed. I would work with him again if he doesn't fully retire before I need a new car. More
Great service all around! Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I Friendly team that is very customer focused. David is a professional - follows up on all the details and is very knowledgeable on the VW brand. I highly recommend both IDE Volkswagon and David. More