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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

February 11, 2023

Buying a car can be stressful, so I appreciated the patience that David had with me while I worked through my decision making process. He was easy to work with, informative and responsive. David was More

by Kirse3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

I’ve bought/leased a lot of cars, and Kiersten was absolutely the most approachable, thorough, and professional salesperson I’ve ever worked with. She made everything so easy. More

by sknazarian
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
January 30, 2023

The showroom is beautiful. Kiersten was extremely helpful and kind. I went that morning and had the exact car I wanted the same day. No issues whatsoever. More

by AF
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
January 19, 2023

It was a pleasure working with Both David Ruzhansky and Ide VW: good selection, clear, responsive communications, and personal attention to our specific goals. We highly recommend them. More

by John
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2023

What a great experience - we had been in the market for an electric vehicle since July 2022. Based on a recommendation from a relative, we called Spencer on a whim to see if Ide had an id.4 we could test More

by Davej0378
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2023

After a not sure great experience at another dealership. We came to Ide VW. Spencer was great! He took his time with us and was informative and easy to work with. They have a great selection of vehicles to More

by Josh
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

Super easy process with Spencer Clarke and Ide Volkswagen. We happened to luck into a new ID4 that someone neglected to take delivery on. It was simple to set up a test drive. On the day we came i More

by KyleJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2022

Spencer Clarke made it extremely easy to purchase a vehicle from IDE Volkswagen. There was no pressure from beginning to end! I would recommend IDE VW to anyone who is looking to purchase a vehicle. More

by Michaelkiesow1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2022

No pressure sales and financing process sets this dealership apart from others I have used (or not used) in the past. Buying a car is a big purchase that causes one to pause and take a deep breath. I More

by adventurelarry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
December 12, 2022

Kiersten was so great to work with, being a female it was great to work with another female. Purchasing a car at a dealership you sometimes hear horror stories but she was kind and patient with all of my que More

by Satisfied customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
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