Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Buying a car can be stressful, so I appreciated the patience that David had with me while I worked through my decision making process. He was easy to work with, informative and responsive. David was patience that David had with me while I worked through my decision making process. He was easy to work with, informative and responsive. David was good at preparing me for the buying process and explaining what I needed to complete the process so I didn't have any unpleasant surprises. I liked how he walked me through the features in the car before I left the lot. More
I’ve bought/leased a lot of cars, and Kiersten was absolutely the most approachable, thorough, and professional salesperson I’ve ever worked with. She made everything so easy. absolutely the most approachable, thorough, and professional salesperson I’ve ever worked with. She made everything so easy. More
The showroom is beautiful. Kiersten was extremely helpful and kind. I went that morning and had the exact car I wanted the same day. No issues whatsoever. Kiersten was extremely helpful and kind. I went that morning and had the exact car I wanted the same day. No issues whatsoever. More
It was a pleasure working with Both David Ruzhansky and Ide VW: good selection, clear, responsive communications, and personal attention to our specific goals. We highly recommend them. Ide VW: good selection, clear, responsive communications, and personal attention to our specific goals. We highly recommend them. More
What a great experience - we had been in the market for an electric vehicle since July 2022. Based on a recommendation from a relative, we called Spencer on a whim to see if Ide had an id.4 we could test an electric vehicle since July 2022. Based on a recommendation from a relative, we called Spencer on a whim to see if Ide had an id.4 we could test drive. That afternoon we took a test drive in a VW id.4. Spencer was very professional, knowledgeable and accommodating. We expressed an interest in a vehicle but could not make a commitment at that time. Spencer suggested we make a deposit on the vehicle and once we could commit to get back to him. This was happening during the holidays and we could not get our all of our things in order in a timely fashion. So we told Spencer to put the car back in their "For sale" inventory. After the holidays past Spencer followed up with us at which time we made the commitment to buy a 2023 id.4. Thank you to Spencer and all of the staff at IDE Volkswagen for making this car buying experience a dream! More
After a not sure great experience at another dealership. We came to Ide VW. Spencer was great! He took his time with us and was informative and easy to work with. They have a great selection of vehicles to We came to Ide VW. Spencer was great! He took his time with us and was informative and easy to work with. They have a great selection of vehicles to choose from and the buying prices was quick and easy. I highly recommend Spencer and Ide VW. More
Super easy process with Spencer Clarke and Ide Volkswagen. We happened to luck into a new ID4 that someone neglected to take delivery on. It was simple to set up a test drive. On the day we came i Volkswagen. We happened to luck into a new ID4 that someone neglected to take delivery on. It was simple to set up a test drive. On the day we came in Spencer was out sick but had arrainged for another salesperson to help us. On delivery day Spencer answered any and all questions that we had. Ide still uses a separate business manager but at least there was no pressure to purchase additional policies and products. More
Spencer Clarke made it extremely easy to purchase a vehicle from IDE Volkswagen. There was no pressure from beginning to end! I would recommend IDE VW to anyone who is looking to purchase a vehicle. vehicle from IDE Volkswagen. There was no pressure from beginning to end! I would recommend IDE VW to anyone who is looking to purchase a vehicle. More
No pressure sales and financing process sets this dealership apart from others I have used (or not used) in the past. Buying a car is a big purchase that causes one to pause and take a deep breath. I dealership apart from others I have used (or not used) in the past. Buying a car is a big purchase that causes one to pause and take a deep breath. IDE gives you the space to take that breath in. More
Kiersten was so great to work with, being a female it was great to work with another female. Purchasing a car at a dealership you sometimes hear horror stories but she was kind and patient with all of my que great to work with another female. Purchasing a car at a dealership you sometimes hear horror stories but she was kind and patient with all of my questions and walked me through the entire process leaving me feeling so great about leaving with my new car. Thank you Kiersten with all of your help! If you are thinking of visiting IDE to buy a new car I highly recommend you ask for her, you won’t regret it! More















