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Ide Volkswagen

East Rochester, NY

4.9
993 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 993 reviews

July 14, 2021

Working with David was the easiest car buying experience I’ve had yet. I told him what I wanted and he was able to work with me without the back and forth pressure of a sales person. He was quick to respond More

by Karen C.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

Mr. Ruzhansky made the car buying experience very easy. He answered every question I had . Very professional. No pressure. I would recommend his services to anyone considering a Volkswagen. More

by Javi6162
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Such a great experience- Spencer went above and beyond. Experience with Bo in finance was very positive. So happy with new car and will recommend to anyone looking for car More

by Lnd0930
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

Ide VW was excellent! My sales guy Spencer was awesome! He made the car buying process easy and was always willing to answer my questions. Bo from finance helped me find an excellent rate and broke everyth More

by juliedenucci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2021

David is very skilled in his craft. He listened to what I wanted and kept my choices within my budget. He responded very quickly to my calls and his service very prompt. No pressure sales here which I apprec More

by Seattle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

David was very knowledgeable and easy to work with. He expertly guided us through our decision making process and we are thrilled with our experience. More

by Jeffreycharlesphelps
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan
July 06, 2021

We have been an IDE customer for a number of years. This is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable More

by Tomguarino14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2021

Spencer was awesome. When he said he would call me back with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again More

by Rvteck67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2021

Being a first time car buyer, David was extremely helpful and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. More

by John G
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 28, 2021

Kiersten offered the best sales experience we've ever had when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasi More

by Brandon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kiersten Herman
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