Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Working with David was the easiest car buying experience I’ve had yet. I told him what I wanted and he was able to work with me without the back and forth pressure of a sales person. He was quick to respond I’ve had yet. I told him what I wanted and he was able to work with me without the back and forth pressure of a sales person. He was quick to respond with any questions I had and very knowledgeable. Would definitely recommend him! More
Mr. Ruzhansky made the car buying experience very easy. He answered every question I had . Very professional. No pressure. I would recommend his services to anyone considering a Volkswagen. He answered every question I had . Very professional. No pressure. I would recommend his services to anyone considering a Volkswagen. More
Such a great experience- Spencer went above and beyond. Experience with Bo in finance was very positive. So happy with new car and will recommend to anyone looking for car Experience with Bo in finance was very positive. So happy with new car and will recommend to anyone looking for car More
Ide VW was excellent! My sales guy Spencer was awesome! He made the car buying process easy and was always willing to answer my questions. Bo from finance helped me find an excellent rate and broke everyth He made the car buying process easy and was always willing to answer my questions. Bo from finance helped me find an excellent rate and broke everything down for me. Everyone was very helpful and if anyone I know needed a vehicle, I would send them to Ide! More
David is very skilled in his craft. He listened to what I wanted and kept my choices within my budget. He responded very quickly to my calls and his service very prompt. No pressure sales here which I apprec wanted and kept my choices within my budget. He responded very quickly to my calls and his service very prompt. No pressure sales here which I appreciated. I would definitely recommend IDE VW and David to others. More
David was very knowledgeable and easy to work with. He expertly guided us through our decision making process and we are thrilled with our experience. expertly guided us through our decision making process and we are thrilled with our experience. More
We have been an IDE customer for a number of years. This is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable about the Honda CRV that we purchased. He went out of his way to answer any questions we had.We will be sure to contact Spencer for our future car needs. Thank you. Judy and Tom Guarino More
Spencer was awesome. When he said he would call me back with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again More
Being a first time car buyer, David was extremely helpful and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. More
Kiersten offered the best sales experience we've ever had when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasi when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasing the right car for our family, and at other dealers there was always something a bit off-putting by the salespeople, whether it was a pushy or over-the-top demeanor, or just an absolute lack of concern, almost like they didn't expect us to buy the vehicle (which, to be fair, they were right). Kiersten was the exact opposite of pushy, and she felt genuinely interested in getting us in the right car, with the right details and trim, for the right price. It turned out she had the exact car we were looking for, and we couldn't be happier with our decision. We would absolutely shop with Kiersten again, and we will absolutely recommend her to friends and family. Thank you Kiersten! More