Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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We have been an IDE customer for a number of years. This is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable is the first time that we worked with Spencer Clarke on the purchase of a used car.We found Spencer to very easy to work with and very knowledgeable about the Honda CRV that we purchased. He went out of his way to answer any questions we had.We will be sure to contact Spencer for our future car needs. Thank you. Judy and Tom Guarino More
Spencer was awesome. When he said he would call me back with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again with answers to my questions, he did call me. Everyone was amazingly friendly. I would definitely purchase from here again More
Being a first time car buyer, David was extremely helpful and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. and efficient while assisting me through the process. David helped me find a car that was both affordable and had all of the amenities I wanted. More
Kiersten offered the best sales experience we've ever had when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasi when buying our 2021 Atlas. We had a chance to visit a few other dealers in the area and test drove other 3-row SUVs to make sure we were purchasing the right car for our family, and at other dealers there was always something a bit off-putting by the salespeople, whether it was a pushy or over-the-top demeanor, or just an absolute lack of concern, almost like they didn't expect us to buy the vehicle (which, to be fair, they were right). Kiersten was the exact opposite of pushy, and she felt genuinely interested in getting us in the right car, with the right details and trim, for the right price. It turned out she had the exact car we were looking for, and we couldn't be happier with our decision. We would absolutely shop with Kiersten again, and we will absolutely recommend her to friends and family. Thank you Kiersten! More
David was very helpful in helping me to find a car and solving the issues that arose in the process. Would recommend to a friend. solving the issues that arose in the process. Would recommend to a friend. More
David was extremely helpful, and was great at communicating throughout the week leading up to picking up my car. He followed up after the pick up and was great to work with! communicating throughout the week leading up to picking up my car. He followed up after the pick up and was great to work with! More
David was great. He was very patient with me! He was responsive and a great communicator. responsive and a great communicator. More
Spencer was very friendly and professional. He was knowledgeable about all the Jetta features and was able to answer all of my questions. Absolutely no pressure and didn't try to upsell me into someth knowledgeable about all the Jetta features and was able to answer all of my questions. Absolutely no pressure and didn't try to upsell me into something I was not there to see. The entire dealership was clean and modern. Other staff were friendly and always said hi. Great dealership overall, will definitely recommend to anyone who asks. More
recommended!!! very friendly! fast and easy process when buying a car. i bought a 2018 jetta and i absolutely LOVE it! spencer was super nice and was willing to help show me how to link my phone and anythin buying a car. i bought a 2018 jetta and i absolutely LOVE it! spencer was super nice and was willing to help show me how to link my phone and anything else i had questions about. if you’re looking for a car definitely go to them first. More
Never shopped at Ide VW before. I must say that David was an excellent sales person. He exhibited much patient in my decision making. Thankful! an excellent sales person. He exhibited much patient in my decision making. Thankful! More