Ide Volkswagen

Worked with Kiersten to sell my 2016 VW Golf GTI back to Ide, where I bought it and had it serviced throughout ownership. Kiersten was very friendly, easy to communicate with, and worked with me to meet my Ide, where I bought it and had it serviced throughout ownership. Kiersten was very friendly, easy to communicate with, and worked with me to meet my requests without issue. Service and experience all throughout the life of my VW ownership were great working with Ide. More

The dealership ship was very clean, comfortable. I found the location very convenient along with a bright pleasant atmosphere. I found the location very convenient along with a bright pleasant atmosphere. More

This was my first VW and first time working through IDE. Spencer was extremely helpful and made the sale process seamless. I told him what we wanted and the price we wanted to pay, and he got us there. High Spencer was extremely helpful and made the sale process seamless. I told him what we wanted and the price we wanted to pay, and he got us there. Highly recommend! More

Spencer and the team at Ide made the process of transition from a lease to a new car so smooth! It was a quick and easy process with great support. transition from a lease to a new car so smooth! It was a quick and easy process with great support. More

This is the third VW we purchased from IDE in the last 5 years. I shopped around 5 years ago when first purchasing a VW, going to other authorized dealers, but came back to IDE (car shopping and negotiati years. I shopped around 5 years ago when first purchasing a VW, going to other authorized dealers, but came back to IDE (car shopping and negotiating is not something I like to do). I appreciate IDE's no pressure and honest approach and have found everyone on staff (including the service and finance departments) to be courteous and helpful. Also, we are Penfield residents and are aware of the charitable donations that IDE does throughout the community, so we are happy to give them our business. I purchased a new VW this past June and a used/certified VW last week from IDE. Spencer was my salesperson for both transactions - was super to work with on both deals. I appreciate his genuine and relaxed approach, and would purchase more vehicles from him/IDE in the future, without any hesitation. More

Spencer and the whole team at IDE Volkswagen were great throughout the entire process! Communication was great and made the entire experience as quick and easy as possible. throughout the entire process! Communication was great and made the entire experience as quick and easy as possible. More

I hate car shopping. Spencer and Ide made this a quick and painless process. Thank you! Spencer and Ide made this a quick and painless process. Thank you! More

Spencer was so helpful! ! I don’t know much about cars and this was my first time purchasing a car on my own. He made me feel super comfortable and throughly explained everyt ! I don’t know much about cars and this was my first time purchasing a car on my own. He made me feel super comfortable and throughly explained everything in a way that was easy to understand. We went to multiple dealerships and the choice to go with IDE Volkswagen was obvious based the deal, service from Spencer, and kindness of everyone there! More

David Both Chip & I are pleased with your professionalism. You came in on your day off to deliver our new purchase. You answered all of our questions to our satisfaction. Your friend & co-wor professionalism. You came in on your day off to deliver our new purchase. You answered all of our questions to our satisfaction. Your friend & co-worker Nick was professional also. You made the entire process pleasurable. Thank you, Chip & Kathy More

I had a great experience with Spencer. I was able to negotiate and go through the purchasing process over the phone and email as I live 300 mile away from the dealership. Spencer and IDE I was able to negotiate and go through the purchasing process over the phone and email as I live 300 mile away from the dealership. Spencer and IDE Volkswagen made it easy without any pressure to purchase additional items and coverage. I will be doing business with Spencer and IDE Volkswagen again in the future. More