Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ide Volkswagen
East Rochester, NY
1,193 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,193 reviews
October 22, 2022
David was great! He kept in touch me when the car I wanted came in and was very speedy and professional in the purchasing process. Coming from a retail background, I He kept in touch me when the car I wanted came in and was very speedy and professional in the purchasing process. Coming from a retail background, I would highly recommend him for his experience and friendliness as a salesman. More
by teknoaiden
October 11, 2022
The whole process was so quick and easy. All of the staff was awesome as well. Would highly recommend! All of the staff was awesome as well. Would highly recommend! More
by abby lagoner
October 04, 2022
Professional courteous service and clean modern facility. Would recommend to others, made new car purchase enjoyable. Would recommend to others, made new car purchase enjoyable. More
by Herb and Lynne
October 01, 2022
Idea Volkswagen (and Spencer Clarke specifically) took the pain out of the car buying experience and I couldn't be happier with my Jetta. the pain out of the car buying experience and I couldn't be happier with my Jetta. More
by Altoid711
September 28, 2022
This is the second vehicle I’ve purchased from David. Buying from David at Ide has been a pleasant experience. Highly recommend! Buying from David at Ide has been a pleasant experience. Highly recommend! More
by PB
Employees Worked With
September 19, 2022
Spencer was fantastic! Extremely knowledgeable and made the car buying process a breeze! From figuring out the perfect SUV to pick up, the process was flawless. Extremely knowledgeable and made the car buying process a breeze! From figuring out the perfect SUV to pick up, the process was flawless. More
by Brittany
September 15, 2022
Looked to get into a newer car and was greeted with a kind salesman that met my criteria and sold me a GTI that I will enjoy pounding the xxxx out of it. kind salesman that met my criteria and sold me a GTI that I will enjoy pounding the xxxx out of it. More
by ljasman68
Employees Worked With
September 15, 2022
Yes Yes visit this dealership. VW's are amongst the best built autos in the world! One Important issue is the USED auto sales and the selling of service contracts, or 'extended' w VW's are amongst the best built autos in the world! One Important issue is the USED auto sales and the selling of service contracts, or 'extended' warranties. Ide uses AUL corp. for this. They are a very low rated, often badly customer- rated service based out of all places, California! As with any service contract, BUYER BEWARE More
by 2HATZ
Employees Worked With
Kiersten Herman
