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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
October 01, 2022
Idea Volkswagen (and Spencer Clarke specifically) took the pain out of the car buying experience and I couldn't be happier with my Jetta. the pain out of the car buying experience and I couldn't be happier with my Jetta. More
by Altoid711
September 28, 2022
This is the second vehicle I’ve purchased from David. Buying from David at Ide has been a pleasant experience. Highly recommend! Buying from David at Ide has been a pleasant experience. Highly recommend! More
by PB
Employees Worked With
September 19, 2022
Spencer was fantastic! Extremely knowledgeable and made the car buying process a breeze! From figuring out the perfect SUV to pick up, the process was flawless. Extremely knowledgeable and made the car buying process a breeze! From figuring out the perfect SUV to pick up, the process was flawless. More
by Brittany
September 15, 2022
Looked to get into a newer car and was greeted with a kind salesman that met my criteria and sold me a GTI that I will enjoy pounding the xxxx out of it. kind salesman that met my criteria and sold me a GTI that I will enjoy pounding the xxxx out of it. More
by ljasman68
Employees Worked With
September 15, 2022
Yes Yes visit this dealership. VW's are amongst the best built autos in the world! One Important issue is the USED auto sales and the selling of service contracts, or 'extended' w VW's are amongst the best built autos in the world! One Important issue is the USED auto sales and the selling of service contracts, or 'extended' warranties. Ide uses AUL corp. for this. They are a very low rated, often badly customer- rated service based out of all places, California! As with any service contract, BUYER BEWARE More
by 2HATZ
Employees Worked With
Kiersten Herman
September 12, 2022
David did an awesome job with helping me buy my second Ide GLI, he was on the ball and up front with everything and made this very easy for my wife and I. Also very funny and has a great sense of humor w Ide GLI, he was on the ball and up front with everything and made this very easy for my wife and I. Also very funny and has a great sense of humor which made the experience even more enjoyable!! Thanks David. More
by Weirich001
Employees Worked With
September 11, 2022
Christina does a great job of making you feel welcome. She is friendly and knowledgeable. She is friendly and knowledgeable. More
by andrewstruzik22
September 10, 2022
We have always been a fan of the Ide family of dealerships and look forward to the same superb customer service we have experienced with our other Ide vehicles. dealerships and look forward to the same superb customer service we have experienced with our other Ide vehicles. More
by Jeff
Employees Worked With
September 06, 2022
This is my second VW I have leased from David. He is always quick and easy to deal with. My entire process was seamless. I always appreciate the cleanliness of the facility and everyone there i He is always quick and easy to deal with. My entire process was seamless. I always appreciate the cleanliness of the facility and everyone there is very helpful. I would highly recommend. More
by bcaudle
Employees Worked With
