Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Everyone was awesome and very helpful. Spencer explained and showed me all the new features, so it was easy to figure out. I would definitely recommend them to anyone looking to buy a car !! and showed me all the new features, so it was easy to figure out. I would definitely recommend them to anyone looking to buy a car !! More
Spencer was wonderful, he made leasing my new vehicle very easy. He was thorough, calm and polite. I would strong recommend his services and ide volkswagen. very easy. He was thorough, calm and polite. I would strong recommend his services and ide volkswagen. More
Spencer was very friendly and personable. I came in with a specific request for a vehicle and he accommodated my needs to make sure I was taken care of! Much appreciated. a specific request for a vehicle and he accommodated my needs to make sure I was taken care of! Much appreciated. More
Had a wonderful experience at IDE Volkswagen! Was honestly not even set on buying a new car was just looking; working with Nick made the commitment to buying a no brainer. After being to a few other honestly not even set on buying a new car was just looking; working with Nick made the commitment to buying a no brainer. After being to a few other dealerships browsing earlier in the day, the atmosphere at IDE was a breath of fresh air!! Everything was so smooth, calm and supportive that we ended up buying that same day. Nick was incredibly informative and professional and took the time to listen to what we were looking for in a vehicle and make suggestions. Nick also went above and beyond explaining all the features and controls in my new vehicle before I left the lot. Cannot recommend them enough :) More
I knew the second David said hello he was going to be amazing. Friendly,funny, just did everything he said and then more to make sure we were happy and satisfied. Dealerships would be flooded if they ha amazing. Friendly,funny, just did everything he said and then more to make sure we were happy and satisfied. Dealerships would be flooded if they had sales people like him. Very trustworthy go see for yourself why Dick Ide is awesome! Kathe D'Alfonso More
This was my first purchase from a dealership and Nick and the rest of the Ide Volkswagen staff were very professional and helpful throughout the purchasing process. I will definitely recommend them to friend the rest of the Ide Volkswagen staff were very professional and helpful throughout the purchasing process. I will definitely recommend them to friends and family going forward. More
I had been to a bunch of other dealerships and was sick of all the cheesy sales tactics and high pressure environment. Working with David and the IDE VW team was a breath of fresh air. The best way I can d of all the cheesy sales tactics and high pressure environment. Working with David and the IDE VW team was a breath of fresh air. The best way I can describe it is that I felt like I was at a grown up dealership. He listened to what my needs were and didn’t try to sell me on a bunch of extra features that I didn’t want. No haggling necessary. I told them what I was comfortable paying and they made it happen. I would absolutely do business with them again and highly recommend! More
This was my first purchase at Ide Volkswagen with David Ruzhansky. I was impressed by his professionalism, willingness to work with me whether I ended up buying here or not, and he made the whole buying pr Ruzhansky. I was impressed by his professionalism, willingness to work with me whether I ended up buying here or not, and he made the whole buying process easy and efficient. He followed up with me the next day to make sure I had no questions or issues.... I would definitely recommend him to anyone interested in buying or leasing a car at Ide. More
Very easy car buying experience, was worth driving the hour and a half for the smooth process. Spencer was helpful and professional. I would purchase from the dealership again. hour and a half for the smooth process. Spencer was helpful and professional. I would purchase from the dealership again. More
Ide is simply an amazing dealership to work with! My latest experience with Spencer just confirmed that yet again. Pleasant, positive and accommodating. He made the process easy and extremely fast! latest experience with Spencer just confirmed that yet again. Pleasant, positive and accommodating. He made the process easy and extremely fast! They always work with you and try to make sure you are getting what you asked for. I will and have recommended Ide many times and I have already passed on my high praise for Spencer to friends and family. I never dread the car buying experience, thanks to Ide and their team. Thank you, Spencer!! More