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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

August 01, 2022

What an easy, delightful first-time experience! I came to VW to shop around and buy my first car. I was recommended by family to go to Ide VW and to meet with Kiersten Herman. Kiersten was the nice More

by Maria M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
July 24, 2022

We decided to try VW as we had heard good things about them. They had vehicles in stock and were great to work with. More

by Csaylor418
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
July 22, 2022

David did a great job answering all of my questions and seeing me though the buying process. He was very prompt with his texts and emails. It's not easy to find the car you want right now but he searched More

by bjcaj1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 20, 2022

David is so knowledgeable and helped us to find the right car for our family needs. He provided the best customer experience, answer all our questions and explained full process. All transactions were done i More

by Yelena.kobyakov
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2022

Car buying stresses me out but working with Christina was such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a More

by linmc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Young
July 14, 2022

It was a great experience from start to finish. Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in son More

by Stephanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2022

Process was quick and easy. When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their wa More

by STurner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

Spencer is great. This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes More

by Pdalessa817
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2022

David is the absolute best! This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is More

by rwalpole
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2022

Very professional, it was a pleasure to make business with them. I will highly recommend this dealer. More

by Mixim
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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