Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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What an easy, delightful first-time experience! I came to VW to shop around and buy my first car. I was recommended by family to go to Ide VW and to meet with Kiersten Herman. Kiersten was the nice I came to VW to shop around and buy my first car. I was recommended by family to go to Ide VW and to meet with Kiersten Herman. Kiersten was the nicest person and laid out every piece of information to me in an easy-to-understand manner. She made buying a car less intimidating than I thought it would be. Not to mention, I fell in love with my VW Tiguan instantly. I’m so happy to officially be a part of the VW family!! More
We decided to try VW as we had heard good things about them. They had vehicles in stock and were great to work with. them. They had vehicles in stock and were great to work with. More
David did a great job answering all of my questions and seeing me though the buying process. He was very prompt with his texts and emails. It's not easy to find the car you want right now but he searched seeing me though the buying process. He was very prompt with his texts and emails. It's not easy to find the car you want right now but he searched and found the perfect fit for me without deletes and they gave me fair price. He spent tons of time setting me up before I left the lot and told me he was available if I had any more questions. I appreciate the service I received while making my purchase. More
David is so knowledgeable and helped us to find the right car for our family needs. He provided the best customer experience, answer all our questions and explained full process. All transactions were done i car for our family needs. He provided the best customer experience, answer all our questions and explained full process. All transactions were done in two meetings. If you need a new car, contact David!!! More
Car buying stresses me out but working with Christina was such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a such a wonderful experience. She is knowledgeable and professional and made the whole process fun. I got more car than I was even hoping for at a price I was comfortable with. Bo made the financial part easy. He shopped around for the best rates- exceeding the "best rate" other dealers gave me by a considerable amount. Would definitely recommend Christina and Ide Volkswagen. More
It was a great experience from start to finish. Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in son Spencer and the rest of the folks at Ide were wonderfully helpful. The car is so responsive. The sound system is beautiful, I can hear details in songs that I usually miss. The screen is huge and so easy to use with Android Auto. The car is incredible and I can't wait to spend more time driving it! More
Process was quick and easy. When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their wa When other dealers are selling for above MSRP, Ide VW took care of us for MSRP and got us a solid deal on the undercoating. They went out of their way to find me a non-delete vehicle and get it for me. Much appreciated customer service from someone in the customer service industry I can tell you it is hard to come by. More
Spencer is great. This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes This is the second VW we have purchased from him at Ide VW. The reason we returned is in large part due to working with him in the past. He makes the entire process as fun and painless as buying a car can be. He helped us select a car that met our specific needs and then walked us through the process from selection to delivery. It can be very difficult to finds cars in this environment due to supply chain issues and low inventories. If you are in the market for a VW I would highly recommend Spencer and Ide VW. This is the fourth vehicle we have purchased/leased from the Ide family of dealerships. More
David is the absolute best! This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is This is the 3rd Jetta I have leased from him. He makes the process easy and is very professional. I will look forward to seeing him once my lease is up! I would highly recommend working with David. More
Very professional, it was a pleasure to make business with them. I will highly recommend this dealer. with them. I will highly recommend this dealer. More















