Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Spencer was amazing to work with! He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time a He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time and you could tell just from working with him that he is absolutely invested in what he does for a job- which made me feel confident as a buyer. He was not pushy at all, and was patient with all of the questions that we had. Our work schedules were a bit crazy, and Spencer was more than accommodating, even staying late at his shift so that we could pickup the car at a time that was convenient to us. I would 100% recommend that anybody looking to purchase a vehicle call Spencer and let him assist you with the process! More
Contact the dealership to find out the availability of truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it wa truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it was a simple proses and fast. More
I am always weary when it comes buying a car due to many bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an ap bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an appt to test drive and then finally pickup. Spencer made the experience that typically is filled with anxiousness; a breeze. I would highly recommend going to Spencer for all your needs. Also, a big shout out to Bo in Finance for presenting all the options on the table and making signing quick and efficient. I will definitely be going back to Ide in the future. More
IDE VW never disappoints! This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) More
I was slightly nervous about making a vehicle purchase after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much t after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much the vehicle I was interested in currently has been going for, Kiersten quoted the exact cost I was seeing. I never felt haggled, she listened to what I was looking for in a vehicle, and never once tried to push anything on me that I was not interested in. If I have any friends in the market for a vehicle I would 100% recommend Ide and suggest they ask for Kiersten! When it came to financing Bo was also a great help, was transparent, and worked with me to get the best deal for my budget. All in all my sales experience with Ide Volkswagen was a positive one and I'm excited to continue working with them for other services. More
The VW Jetta is an amazing little car, and I am most appreciate of the help David provided every step of the way. Working with him was easy and fun! appreciate of the help David provided every step of the way. Working with him was easy and fun! More
From the moment I called to schedule a test drive to signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have had even with the long holiday weekend factored in. Spence worked diligently behind the scenes and was patient with me throughout the process. 10/10 would and will recommend to everyone. More
Just bought a car from David at IDE for the second time and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, frie and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, friendly, responsive and straightforward. I'm sure I'll be back to see him again in the future. More
I've been burned by multiple dealers in the past. David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in th David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in the midst of the car inventory crisis. When I arrived at IDE, we got straight to the point and everything was as agreed over the phone. No hidden fees like other dealerships I've worked with in the past. Overall great experience! More
Spencer Clarke did an amazing job guiding us through the process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome fea process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome features of our new car. We couldn't be happier! More















