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Ide Volkswagen

East Rochester, NY

4.9
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community. As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business. While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently. At Ide VW, we're proud to be more than a dealership - we're neighbors.
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333 North Washington St

East Rochester, NY

14445

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Showing 1,199 reviews

June 28, 2022

Spencer was amazing to work with! He made the buying process such an easy experience, and was so willing to help us understand all of the features of the new Atlas. He took his time a More

by Labriekristen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2022

Contact the dealership to find out the availability of truck. Set up a time to look at it and take it for a test ride. Sat down with Spencer and checked our options. When we decided to buy the truck it wa More

by jh2323
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Boyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 21, 2022

I am always weary when it comes buying a car due to many bad experiences, but Spencer was straight forward from the beginning. From inquiry, to sending pictures of the car not listed yet to scheduling an ap More

by Chris.romanowych
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

IDE VW never disappoints! This is my 5th purchase with IDE VW.. they are reliable, trustworthy, and straightforward. I highly recommend :-) More

by Debrakelley5561
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2022

I was slightly nervous about making a vehicle purchase after past experience, but Kiersten quickly put me at ease. I was worried about having a sale pushed on me, but after doing my research on how much t More

by KristenC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kiersten Herman
June 03, 2022

The VW Jetta is an amazing little car, and I am most appreciate of the help David provided every step of the way. Working with him was easy and fun! More

by Fja195
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 02, 2022

From the moment I called to schedule a test drive to signing on the dotted line, this was the best car buying experience I have ever had. It was the easiest and fasted car buying experience that I have More

by Danbuddyjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2022

Just bought a car from David at IDE for the second time and cannot recommend him enough. He worked with me to get a brand new Tiguan despite the supply chain issues we are all facing. Very personable, frie More

by Megleusch
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2022

I've been burned by multiple dealers in the past. David at IDE wasn't one of those cases. He was straightforward and transparent from the start. David did an fantastic job locating a GTI for me in th More

by jamiec.ye
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2022

Spencer Clarke did an amazing job guiding us through the process of leasing a new car, which isn't easy these days! He helped us with the trade-in of our current car, and he explained all of the awesome fea More

by Gogginsnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
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