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Ide Volkswagen
East Rochester, NY
1,199 Reviews
At Ide VW, we believe a dealership should be more than just a place to buy a car — it should be a trusted part of the community.
As a family-owned dealership, community involvement has always been at the heart of who we are. We proudly support local schools, educational research, special needs programs, community arts, music and bands, and many nonprofit organizations that help make our region stronger. Giving back isn’t a marketing strategy for us — it’s part of our culture and our responsibility as a local business.
While we’re passionate about serving the community, we’re equally committed to delivering an exceptional customer experience. At Ide VW, customers will find a huge inventory, competitive pricing, and great deals on both new and pre-owned vehicles. Most importantly, our team is known for providing a relaxed, no-pressure environment where people can shop comfortably and confidently.
At Ide VW, we're proud to be more than a dealership - we're neighbors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,199 reviews
December 26, 2025
This was my second experience buying a car at IDE VW and it was just as great the 2nd time around. Spencer was great to work with and he made the whole process very easy! My son loves his new car and he al it was just as great the 2nd time around. Spencer was great to work with and he made the whole process very easy! My son loves his new car and he also had a great first car purchase experience. Thank you Spencer and IDE VW!! More
by avosullivan
Employees Worked With
December 26, 2025
David was very informative and a pleasure to work with he answered all of my questions. I would definitely recommend The Ide team! answered all of my questions. I would definitely recommend The Ide team! More
by toughguy24
Employees Worked With
December 17, 2025
As dealership experiences go, Ide is better than most. The facility is modern and spacious, the staff are easy to work with, especially my salesman, Spencer. The facility is modern and spacious, the staff are easy to work with, especially my salesman, Spencer. More
by Nysp2716
December 11, 2025
David made my car buying experience a positive one. He knows his craft and was a pleasure to work with. I would recommend him to anyone looking to buy a vehicle. John M. He knows his craft and was a pleasure to work with. I would recommend him to anyone looking to buy a vehicle. John M. More
by Jmitch4646
Employees Worked With
December 05, 2025
First time buying from Ide. Exceptional experience start to finish. Initially went in looking to buy a used vehicle but got a better deal buying new. No stress. No pressure. Bes Exceptional experience start to finish. Initially went in looking to buy a used vehicle but got a better deal buying new. No stress. No pressure. Best experience buying a car. Dave Ruzhansky was amazing. Dave made this the best car buying experience I’ve ever had. I would highly recommend using Dave. Very professional, knowledgeable, and patient.Outstanding! More
by Go Sabres!
December 03, 2025
David was awesome he had made us feel like family and really appreciate everything he has done for us. This was our 1st experience with ide vw and have to say David has went above and beyond what we expe really appreciate everything he has done for us. This was our 1st experience with ide vw and have to say David has went above and beyond what we expected and ide has customers for life just based on our experience with David. More
by jtgreenesr184
December 03, 2025
My experience with David was truly exceptional. He was knowledgeable, attentive, and extremely patient throughout the entire process. David’s professionalism and genuine care made buying my new Vo He was knowledgeable, attentive, and extremely patient throughout the entire process. David’s professionalism and genuine care made buying my new Volkswagen an enjoyable and stress free experience. I never felt pressured-only supported. I highly recommend working with David Ruzhansky. More
by R&R
Employees Worked With
November 23, 2025
The whole process was so easy and Spencer made it that way. He was phenomenal! way. He was phenomenal! More
by deballyn29
November 20, 2025
David and Ide made the process of buying a new car painless and quick. Everyone I interacted with was knowledgeable and friendly! painless and quick. Everyone I interacted with was knowledgeable and friendly! More
by Dawn
November 18, 2025
This was my third Volkswagen I've purchased through David and the reason I always go back to Ide! He truly takes the stress out of car buying with zero pressure and honest answers! He's there every step of t and the reason I always go back to Ide! He truly takes the stress out of car buying with zero pressure and honest answers! He's there every step of the way with you even on his days off. Not just David but everyone at Ide are super friendly, easy to work with and go above and beyond right down to the detailer who came in on a Sunday to have my car ready to pick up Monday. Thank you David for always going the extra mile!! More
by Wifey2697
