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Ide Volkswagen

East Rochester, NY

4.9
1,132 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail. In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000. In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP. We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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333 North Washington St

East Rochester, NY

14445

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Showing 1,132 reviews

March 10, 2021

David was extrememly helpful during the whole car buying experience. I appreciated that he was not pushy about the sale, and made it comfortable to purchase the car. I would defineltely work with him again. More

by jmkuebel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 06, 2021

David was unbelievably helpful! He was extremely quick to answer any and all questions I had throughout my experience at Ide. He was great with communication and keeping me up to date throughout the car buyi More

by Izzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2021

Had a great experience at IDE Volkswagen. Spencer was very friendly and helpful. Explained all the gadgets in my GTI. I would definitely recommend them to family and friends. More

by Kcleary446
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bo Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 27, 2021

Very pleased with the customer service I received from this dealership. The car I wanted to purchase was not on the lot but the salesperson, Nick, was very helpful in locating the car and working out a de More

by Gabbi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Marchioli
February 27, 2021

Nick M was my sale consultant and he was wonderful, informative and patient. He found for me the exact car I wanted which is a manual transmission so it wasn’t easy. More

by azaffino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Beau(sp?) He was great too!, Nick Marchioli
February 26, 2021

David was great to work with. He knew everything I wanted, was able to make this sale very painless for me. 10/10 recommend him! More

by Ctremiti10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2021

I visited 7-8 dealerships looking for a new All Wheel Drive Sedan, as I prefer a sports sedan to SUV's. When I met with Spencer Clarke he was very helpful and let me demo the 2020 Arteon SE with 4Motio More

by MWolcott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2021

Leasing a new vehicle with Ide Volkswagen was super easy and extremely efficient, thanks to Joe and Spencer. I would definitely work with this team in the future! So far, I’m loving my Tiguan! Thanks, guys! More

by Riplc13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Preteroti
4.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2021

My entire car shopping experience at Ide VW was excellent. The showroom was clean and bright. Everyone was friendly. Spencer was great - knowledgeable and easy to work with. I was happy to find out More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Spencer Clarke
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 14, 2021

David was a huge help and very friendly. He worked hard to get me right where I wanted to be. If you are looking for a new car, definitely contact David! More

by ebauman06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Ruzhansky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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