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Ide Volkswagen
East Rochester, NY
1,132 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,132 reviews
September 21, 2020
Just completed the delivery of our Golf SportWagen. David was wonderful to work with. Very professional and knowledgeable. Made the entire purchase efficient and enjoyable. was wonderful to work with. Very professional and knowledgeable. Made the entire purchase efficient and enjoyable. More
by dds
Employees Worked With
September 21, 2020
Found the dealership through an ad on Facebook, went and looked at a 2017 Volkswagen Tiguan with David Ruzhansky’s help and bought one the next day! Amazing experience, highly recommended buying through thi looked at a 2017 Volkswagen Tiguan with David Ruzhansky’s help and bought one the next day! Amazing experience, highly recommended buying through this dealership! And highly recommend using David’s help!! More
by ambercowd057
Employees Worked With
September 20, 2020
David was AMAZING! He made the buying process so easy for me. He worked with me to get all of the features I wanted. This is my first VW and I am very happy with my experience and purchase. I recommend David me. He worked with me to get all of the features I wanted. This is my first VW and I am very happy with my experience and purchase. I recommend David and Ide Volkswagen to anyone in need of a new vehicle. More
by dominique.barberio
September 16, 2020
A great buying experience beginning to end. Found exactly the car we were looking for and had it on the lot for a great price days later. Thanks again for all of the help Spencer and Bo. the car we were looking for and had it on the lot for a great price days later. Thanks again for all of the help Spencer and Bo. More
by jgaudu
September 12, 2020
Everything is perfect. Our family is very happy with this purchase, and with the professionalism of the entire exchange. Spencer was an excellent aide in choosing our ideal vehicle, and we couldn’t be happie purchase, and with the professionalism of the entire exchange. Spencer was an excellent aide in choosing our ideal vehicle, and we couldn’t be happier. 10/10! More
by ayakimov69
Employees Worked With
September 08, 2020
Had a easy and pleasant experience with David. Came from another dealership that was very frustrating with lots of back room price calculations and aggressive salespeople so it was great to work with someon another dealership that was very frustrating with lots of back room price calculations and aggressive salespeople so it was great to work with someone who was so low stress and low pressure! David was very knowledgeable and helpful and made the entire process quick! Great service. More
by amandakayszcz
Employees Worked With
September 04, 2020
Great selection of used and new VWs. Only dealer in around with trim level, engine, and transmission combo I was searching for on multiple cars. Initially missed car on first visit, but Spencer called around with trim level, engine, and transmission combo I was searching for on multiple cars. Initially missed car on first visit, but Spencer called when it became available again. Great experience all around. I would not hesitate to buy from them again. More
by C.S.
Employees Worked With
September 03, 2020
David was a pleasure to work with. Friendly and knowledgeable. This was a quick transaction and we are very pleased to recommend to friends alike. knowledgeable. This was a quick transaction and we are very pleased to recommend to friends alike. More
by cathybcline
September 02, 2020
I would highly recommend IDE as this is my 2nd purchase! Nic and Beau were very knowledgeable and I enjoyed my experience!The dealership gave us the best price!! Nic and Beau were very knowledgeable and I enjoyed my experience!The dealership gave us the best price!! More
by Bknitting
August 27, 2020
David was our Sales Rep for a Passat that we purchased for our son. He made the entire process so easy without any pressure! We actually told David that this was the easity car buying experience we eve for our son. He made the entire process so easy without any pressure! We actually told David that this was the easity car buying experience we ever had, and we have bought a lot of cars! If we decide to purchase another VW, we will go back to David! More
by Chrisbriley
