
Ide Volkswagen
East Rochester, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Quick to respond and willing to accomodate Wanted to see a pre-owned vehicle that had just come onto the lot. Spencer was quick to respond and set up a convenient time to meet. I enjoyed not be Wanted to see a pre-owned vehicle that had just come onto the lot. Spencer was quick to respond and set up a convenient time to meet. I enjoyed not being "sold to" with just the facts being discussed. Many dealers will try and upsell you and press you into the sale with grandiose statements about how many cars they move and the current satisfaction rating they enjoy. The process was easy and they turned the deal around quickly. I wish that all of my dealership experiences were a comfortable as this one. More
Purchased a Passat and was very pleased We purchased a Passat, David made the whole process easy. His attention to detail, enabled us to make educated choices. I would definitely recommend I We purchased a Passat, David made the whole process easy. His attention to detail, enabled us to make educated choices. I would definitely recommend Ide Volkswagen... More
Considered Atlas I have considered leasing Atlas & discussed with David Ruzhansky. Very easy to speak with, no pressure whatsoever. Even when I decided to stick with I have considered leasing Atlas & discussed with David Ruzhansky. Very easy to speak with, no pressure whatsoever. Even when I decided to stick with a current brand (Nissan Murano), David was very gracious. More
Great experience! Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information Was looking for an inexpensive diesel Golf. Found at IDE have sent a request. Got very informative respond from David who provided all the information I needed.When I came over ( from Buffalo area) car was ready and the rest of the transaction was easy! Highly recommend. More

New lease It was a comfortable, stress-free experience, both with sales and finance. While this was my first Volkswagen, I have been dealing with Ide for over It was a comfortable, stress-free experience, both with sales and finance. While this was my first Volkswagen, I have been dealing with Ide for over twelve years and have always been pleased. More

Amazing!! This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wan This was the most stress free vehicle buying experience I have ever had. Christian treated my son and myself like family and listened to what we wanted! I'm so impressed with the communication, the attention to detail, and the comfort that we felt. In the past I have always dreaded the "car buying" experience but I would highly recommend IDE VW and particularly Christian Sargent to anyone! Thank you for making this a positive experience! Rennee N. Crofoot More

Ide Volkswagen I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advant I have never had a buying experience like I had at Dick Ide Volkswagen. Past experiences have been to haggle and feel like you are being taken advantage of at other dealerships. Not at Ide. Their pricing was at the average or just below on all websites I did research on. Part of the deal was a by back of our TDI. Which because of mileage difference. We were unable to get the check. Ide found a way to make it happen and allow us to drive our new Tiguan home. I can not say enough good things about Christian and the others taht helped us. More
Made out-of-town easy David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of David Ruzhansky, salesman, was available to answer all my phone calls and questions. He was there at 9 a.m. and the car was ready. Being from out of town I was on a timeline and did not want any delays. Purchase went purfact. The 50" t.v. I got for a "black friday" purchase made it that much better. Thanks to all at Ide VW. More

Ide VW does it right! Working it’s Christian Sargent was a pleasure. No pressure, only the facts and answers to our questions. He got us the Tiguan we wanted and the whole Working it’s Christian Sargent was a pleasure. No pressure, only the facts and answers to our questions. He got us the Tiguan we wanted and the whole process was flawless. If you are thinking about a VW, Ide is where you should go, and Christian is the person to ask for. More

Amazing Sales Person and Finance Manager Had an awesome experience here at Ide Volkswagen, everyone was nice, polite, and friendly!! My salesman was on his game from the start had no issues a Had an awesome experience here at Ide Volkswagen, everyone was nice, polite, and friendly!! My salesman was on his game from the start had no issues at all, never felt pressured about anything and walked out of the dealership with a smile on my face and no worries. My Finance Manager was Fantastic as well, he was straight to the point, no BS, explained everything that was happening with the sale, couldn't have asked for a better sale, you don't find dealership like Ide Volkswagen, they are phenomenal. So so so pleased and happy with my decision. Would highly recommend!! More