Ide Volkswagen

Great experience!! All around great experience... couldn't have been easier Dealership is new, clean, and modern on the inside, and I never felt pressured over overwhel All around great experience... couldn't have been easier Dealership is new, clean, and modern on the inside, and I never felt pressured over overwhelmed in the process. David made it very easy to switch everything over from my old lease (another brand) to my new lease and stayed in touch with me throughout the week. It's my first VW and I love it so far!! More

Customer service Great dealership, the staff is friendly, and David is a man of his word, he honored my first free oil change after I purchased the car over a year ago Great dealership, the staff is friendly, and David is a man of his word, he honored my first free oil change after I purchased the car over a year ago. Sometimes people forget but he sure didn't and that made me very happy. Wait room is comfy, welcoming and makes you feel like you're at home. More

10 year Customer 4th Tiguan! Rock Solid Dealership!! This is my 4th lease in the last 10+ years! I can't say enough good things about the entire experience! Antonio was really easy to talk to and deal This is my 4th lease in the last 10+ years! I can't say enough good things about the entire experience! Antonio was really easy to talk to and deal with. He is more of a "Customer Advocate" than a "Sales Guy". You will not be disappointed with Antonio and/or the entire staff here!! More

Jetta I came in looking for a pre-owned Jetta. David sold a car to my mom about 2 years ago and my dad told me to go to him for my new car. He was very ki I came in looking for a pre-owned Jetta. David sold a car to my mom about 2 years ago and my dad told me to go to him for my new car. He was very kind and helpful. He gave us a good price on the car and offered to hand in my old license plates. His service was very professional and I enjoyed working with him. Now I have a great new car and am happy I went to Dick IDE! More

Great service from David ! He was wonderful from beginning to end! It was a very smooth process in trading in my car. I love my new car! from David ! He was wonderful from beginning to end! It was a very smooth process in trading in my car. I love my new car! More

Very Helpful Mike from finance and David in sales were both very professional. I hating wasting my time sitting in a dealership, they made it easy by being availab Mike from finance and David in sales were both very professional. I hating wasting my time sitting in a dealership, they made it easy by being available via text, having the cars ready for me to drive when I arrived and by doing the back office work before I arrived. I was not an easy customer to get financed. And after being treated very, very bad at a competing Volkswagen dealer I was ready to give up. Ide treated me with respect and worked hard to get me into a vehicle. 2 days after I traded in my old car I realized I left glasses of some value in the trade in vehicle and David retrieved them for me right away. More

2018 Atlas Purchased a new Atlas, everything was easy and painless. Had one minor issue when picking up the vehicle but was taken care of by service department r Purchased a new Atlas, everything was easy and painless. Had one minor issue when picking up the vehicle but was taken care of by service department right away. Staff was excellent and professional, so glad we decided to buy there. More

2018 VW Jetta I brought in my son to help him buy/lease his first vehicle. Antonio did an excellent job explaining the options between buying and leasing, various I brought in my son to help him buy/lease his first vehicle. Antonio did an excellent job explaining the options between buying and leasing, various models, options, etc. In the end, we went with a 3 yr lease on a car that's perfect for my son's job and lifestyle. I would highly recommend Antonio to anyone looking to buy or lease a new VW. He made the experience much easier and enjoyable than what I had been used to. More

Professional group of salespersons I was looking for a specific VW and they had it priced better than Buffalo dealerships. They are a professional group of salespersons and I would rec I was looking for a specific VW and they had it priced better than Buffalo dealerships. They are a professional group of salespersons and I would recommend them to anyone. More

Antonio Gonzalez and dealership made it so easy! Called on Tuesday and advised what I wanted and drove my Jetta home on Wednesday. Excellent service! I will be back. Truly a great experience! Called on Tuesday and advised what I wanted and drove my Jetta home on Wednesday. Excellent service! I will be back. Truly a great experience! More