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Ide Volkswagen
East Rochester, NY
1,171 Reviews
Ide Volkswagen is a family owned and operated Volkswagen Dealership in East Rochester, NY. It all started in 1970, when Dick Ide opened his first dealership in Fairport, NY. In 1973 he added the Honda franchise. A few years later, in 1977, he moved both dealerships to Panorama Trail.
In 1984, Dick's oldest son, Mitch Ide, opened Mitch Ide's Ideal Chevy-Olds-Geo in Geneseo, NY. Along with his wife, Anne, they ran the dealership until selling it in 2000.
In 2007 Mitch took on responsibility for the Honda dealership from his father and has been involved in daily operations. When we say family owned and operated, we mean it. Mitch is the owner, Anne is the CFO, their son, Rich is the VP.
We know that buying a car is a big decision. And we want to make it as easy as possible for you. The Ide Family has a simple business philosophy, "Be Fair, And Be Honest." So come visit us in East Rochester, you're going to get a great deal and have a great experience. We'd love to earn your business!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Top Reviewed Employees
Latest Reviews
February 28, 2026
I had an excellent experience with both David and this
dealership. David was extremely professional and helpful. I am looking forward to working with Dave again in the future. Thanks again, David!
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by Kbailey1
February 27, 2026
David served ME well.
Never pressured. He wanted to know what my purchase needs were. He was constantly checking to see if we were meeting MY needs. He is a gentleman,
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by wolfhollow13@aol.com
February 20, 2026
David is very knowledgeable and helpful in explaining the
various features and differences between vehicles. I highly recommend contacting him for your next vehicle purchase.
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by forgedcu
Dealership Inventory (137 Vehicles)
Photos & Amenities
- After Hours Drop-Off
- Children's Play Room
- Authorized Parts Store
- Indoor Customer Parking
- Drive-In Service
- Authorized Accessories Store
- Express Service
- Quick Lube
- Shuttle Service
- Customer Lounge Area
- Free Coffee
- Free WiFi
- Free Loaner Cars
- Television
- Vending Machines
- Free Drinks
- Cable TV
