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Imperial Chevrolet
Mendon, MA
1,292 Reviews
THE IMPERIAL CARS DIFFERENCE
• We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles.
• We Maintain an inventory of 2,500 new and pre-owned vehicles
• We monitor the competition on a daily basis to guarantee the best prices
• We work with 60 banks and credit unions to get our customers the lowest possible interest rates
• We have nearly 3 million dollars of in-stock parts at all times.
• Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday.
• Our expansive service department is open 6 days a week for your convenience
• Our service technicians receive daily factory updates and continuous training and certification
• On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store.
OUR MISSION
• Is to create 100% customer satisfaction with all our products, prices, and services
• Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability.
Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family.
CORPORATE CITIZENSHIP
We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,292 reviews
March 22, 2019
Good fit Felt little pressure so the experience was good. Final pick-up had a glitch regarding inspection, but a few calls and it was finally resolved. Felt little pressure so the experience was good. Final pick-up had a glitch regarding inspection, but a few calls and it was finally resolved. More
by ChevyTruck
Employees Worked With
Jazz Kelley
Helpful March 20, 2019
Praise Paul Macchi is an asset to your dealership. He went over and above for us. We bought our lease out and he was with us every step of the way. Treated u Paul Macchi is an asset to your dealership. He went over and above for us. We bought our lease out and he was with us every step of the way. Treated us like family! Omar worked hard for us in getting us our loan. Fun to work with! More
by kimsybiv
March 19, 2019
Excellent Customer Service Paul Macchi was great to work with, very easy going, no pressure kind of person! Would recommend to anyone looking to get a new or used car! Paul Macchi was great to work with, very easy going, no pressure kind of person! Would recommend to anyone looking to get a new or used car! More
by spudhounds
March 18, 2019
Great Customer Service! Jean was very helpful and honest when I bought my car. He was able to help me out with finances and made it all possible! Funny too! Jean was very helpful and honest when I bought my car. He was able to help me out with finances and made it all possible! Funny too! More
by Brondeau
Employees Worked With
March 16, 2019
Awesome Customer Service I would Defiantly Recommend Imperial Chevrolet, I went down Thursday night and I had Firas Ektilah help me choose a vehicle that was best for me which I would Defiantly Recommend Imperial Chevrolet, I went down Thursday night and I had Firas Ektilah help me choose a vehicle that was best for me which was a 2019 Chevrolet Trax which I absolutely love! And then David Kerr helped out with the financing and being patient until every thing was done! And then Friday I picked my beautiful car and now I couldn't be more happy with it, my very first BRAND new car ever that is not used, for the perfect price! I recommend both these gentleman if you are to go down and look for a car!!! More
by mandie8818
March 15, 2019
Purchased a 2016 Chevrolet Silverado Recently purchased a 2016 Chevrolet Silverado from Jean Dalomba and I can’t say enough excellent comments about him. Extremely friendly, very honest ( Recently purchased a 2016 Chevrolet Silverado from Jean Dalomba and I can’t say enough excellent comments about him. Extremely friendly, very honest ( regardless what they say about car salesmen), and very knowledgeable of his product. I will buy again from imperial and would definitely go to Jean. More
by Tim123
March 11, 2019
2019 Colorado Lease I went in to trade in my 2016 Colorado lease on Friday March 8 and met Jazz Kelley. We discussed the current truck's lease terms and what I wanted to I went in to trade in my 2016 Colorado lease on Friday March 8 and met Jazz Kelley. We discussed the current truck's lease terms and what I wanted to get into. He took me out to the lot and we looked over some 2019 Colorados and Silverados. He was very excited about the vehicles and seemed genuinely interested in the industry. After decided on the two trucks I was interested in, he worked diligently with his sales manager to make the numbers work for me, running back and forth multiple times until I was happy. Jazz was extremely knowledgeable on how the lease system worked and also knew all the answers to the questions I had on the trucks we looked at. He was friendly, and the type of salesman I would recommend to my mother. More
by AWhite13
Employees Worked With
Jazz Kelley
March 10, 2019
Sales review We were in the area and stopped by Imperial no intending to actually purchase a vehicle because my husband hates car shopping and has absolutely no pa We were in the area and stopped by Imperial no intending to actually purchase a vehicle because my husband hates car shopping and has absolutely no patience but thanks to Josh and Ahmad we had a great and successful experience. More
by rodnshaG
March 09, 2019
New car review Awesome service! Jazz is the best. Explains everything perfect. Very professional. Really helpful and nice. Highly recommend him to help you buy a c Awesome service! Jazz is the best. Explains everything perfect. Very professional. Really helpful and nice. Highly recommend him to help you buy a car. You wont be disappointed. More
by Slm4893
Employees Worked With
Jazz Kelley
March 09, 2019
We Helped Our Daughter Buy a Car My wife and I set out with our daughter to help her buy her first used car. Everything from start to finish was a pleasant experience. Paul Macchi was My wife and I set out with our daughter to help her buy her first used car. Everything from start to finish was a pleasant experience. Paul Macchi was very helpful and knowledgeable and made the process easy. I would recommend this dealer for any one looking for a used car. Their selection of used cars was large. A very happy customer. Paul, Justine and Jadalynn. More
by PJG-JAG
