Imperial Chevrolet

A five star, hassle free, worry free experience! Where do I start? I didn't think that buying a car would be so easy. But it was. My vehicle is 10 years old and I've been due for a new car for a whi Where do I start? I didn't think that buying a car would be so easy. But it was. My vehicle is 10 years old and I've been due for a new car for a while now. I've been putting it off due to other life circumstances. When I walked into the dealership, I was greeted very warmly by the desk staff & that is when I met Paul Macchi. This is only the 3rd car that I have purchased in my entire life, but he is hands-down the best salesman that I've ever dealt with. In fact, at times it did not even feel like I was dealing with a Salesman. He asked me to stay in the warm building while he brought the car around for me to test drive. We went on a test drive and it was very enjoyable and laid back. There was absolutely no pressure or sales tactics whatsoever. I truly felt like I was buying what I wanted, and not just what they wanted to sell me. I have been to two other Chevy dealers in the MetroWest area, and both of them tried to sell me on cars that I did not want. Imperial was the first dealership I visited where I felt absolutely no pressure, and I felt like I was truly in charge of the situation. As a solo female buyer, this really goes a long way. Paul Macchi really put me at ease from the first moment we sat down to go over the numbers. I truly felt they gave me a fair allowance on my trade considering the condition it was in. Dave , the finance manager, was super friendly and easy to talk to. He made the back office finance process a lot less stressful. I was able to qualify for financing terms and a monthly payment that I can afford. Dave also did not aggressively try to sell me on extra warranty and coverages. I only purchased the coverages that I wanted. Again, there was no pressure at any point during the entire day. I have to pinch myself because sometimes I can't even believe that I actually bought a new car today! I now have peace of Mind knowing that I'm driving a safe, reliable car. And I have Imperial Chevrolet to thank for that. I absolutely recommend this dealership, especially Paul and Dave. They truly made me feel at ease from start to finish. Also, as a nice Finishing Touch, they gave me a voucher so I could grab a bite to eat next door at the Mendon Diner. It was an absolutely wonderful way to end the day. I can't wait to pick up my new Chevy Cruze! More

Great Experience Was making the transition from leasing to purchasing a new vehicle. Jean Dalomba made the experience smooth and worry-free. Had many questions an Was making the transition from leasing to purchasing a new vehicle. Jean Dalomba made the experience smooth and worry-free. Had many questions and Jean answered every one and eased my concerns. A great experience Thank you Gerard E Duhamel More

great service Jazz Kelley approached us in the lot. We were just looking around. Our car was being serviced. He was very friendly and answered all our questions. No Jazz Kelley approached us in the lot. We were just looking around. Our car was being serviced. He was very friendly and answered all our questions. Not pushy, asked if we wanted to take a car out for a ride. Gave us a fair price for our car and the new one. Gave us everything we requested. More

Best car buying experience We returned to imperial 5 years later to buy another truck, The first time we met Mo Alomar and we were impressed with his integrity. He was t We returned to imperial 5 years later to buy another truck, The first time we met Mo Alomar and we were impressed with his integrity. He was the only salesman that we would work with because of our previous experience. He is very professional and spent time showing us many trucks with the options we wanted. He never pressure and answered all our questions. He showed us the Kelley blue book value for the trade in and the various programs available. He spent a great deal of time with us explaining everything there was to know and gave us privacy time to discuss our decision. He set us up with Dave who also exhibited integrity and worked with us through the finance and explained all the other options available. Mo arranged the service for our car to get the poly steel treatment with a rental, also follow through with the registration and sticker. If you looking to buy a car , the only salesman you should see is Mo Alomar. He is the best!! More

Absolutely amazing I had the best experience here. Paul and Ahmad helped me in Every way possible. I didn’t think I could afford anything but Paul and Ahmad made it poss I had the best experience here. Paul and Ahmad helped me in Every way possible. I didn’t think I could afford anything but Paul and Ahmad made it possible for me. I couldn’t be more excited about the vehicle that he helped me choose! More

over all experience We located a car on your website and came to check it out. Paul Macchi approached us in a friendly manner. He was professional and very accommodatin We located a car on your website and came to check it out. Paul Macchi approached us in a friendly manner. He was professional and very accommodating and not annoyingly aggressive (which was extremely appreciated).Paul showed us the vehicle and answered any questions we had. He clearly explained the cost of the vehicle price as we had not read the fine print regarding the trade in policy etc. Due to the great deal and quality of the vehicle we continued with the purchase. Paul talked us through the process until he turned us over to Ahmed to finalize the purchase. Ahmad continued with the professionalism and helpful demeanor that Paul had exhibited earlier. Ahmad explained the extended warranty and process and we determined that it was well worth the expense. At pick up,Paul continued his excellent service. I told him that based on out experience at Imperial, we would definitely come back as well as recommend you dealership to others. More

Friendly, great service, great prices Great dealership, great service. Firas is the best car salesman I've ever had before. He's laid back tells it like it is and makes sure you're happy. Great dealership, great service. Firas is the best car salesman I've ever had before. He's laid back tells it like it is and makes sure you're happy. Omar in finance was great too. He worked hard to find us the best rate available and went through all of the options for warranties available to us. I've bought 4 cars here and referred many people here. I look forward to buying my next car at imperial! More

Experience My overall experience with purchasing a vehicle at Imperial Chevrolet was pleasant and informative, The salesman, Dave Capuzziello was very pleasant My overall experience with purchasing a vehicle at Imperial Chevrolet was pleasant and informative, The salesman, Dave Capuzziello was very pleasant and answered all our questions and helped with the whole process. I highly recommend Imperial Chevrolet and Dave Capuzziello. I would definitely recommend this dealership and Dave to friends and family. More

Be Sure To Ask For PAUL MACCHI!! Paul was our wonderful salesman! He was kind, respectful and most of all VERY VERY patient!!! We weren't entirely sure what we wanted and test drove s Paul was our wonderful salesman! He was kind, respectful and most of all VERY VERY patient!!! We weren't entirely sure what we wanted and test drove several cars. Paul worked with us and made sure our decision was right for us! He is honest and helped us get the best deal for us! I would definitely recommend making an appointment with Paul the next time you visit Imperial!!! Thanks so much for getting us our dream car!!! GMC Yukon SLT Kerri and Stacey Johnson-McMahon :) More

My truck buying experience I would like to give and update on my last review and say that Imperial Chevrolet went above and beyond to make things right. They got in contact with I would like to give and update on my last review and say that Imperial Chevrolet went above and beyond to make things right. They got in contact with me after reading my review and made things right. It shows that they truly care about their customers and I would like to thank my salesman Jazz and the manager for going above and beyond to take care of me. If your looking to buy a new or used Chevy I would recommend checking out Imperial. More