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Imperial Chevrolet

Mendon, MA

4.7
1,292 Reviews
THE IMPERIAL CARS DIFFERENCE • We are a 9-brand dealership carrying Chevrolet, Chrysler, Dodge, Ford, Jeep, Ram, Hyundai, Genesis and Toyota vehicles. • We Maintain an inventory of 2,500 new and pre-owned vehicles • We monitor the competition on a daily basis to guarantee the best prices • We work with 60 banks and credit unions to get our customers the lowest possible interest rates • We have nearly 3 million dollars of in-stock parts at all times. • Our showrooms are open 7 days a week for your convenience and our internet sales team is available to take your calls at 7am Monday through Saturday. • Our expansive service department is open 6 days a week for your convenience • Our service technicians receive daily factory updates and continuous training and certification • On our campus you will find a number of services for your convenience including an authentic diner, car wash and full service detail center, car rental, gas station, and a retail space with medical facilities, hair salon, barbershop, and jewelry store. OUR MISSION • Is to create 100% customer satisfaction with all our products, prices, and services • Is achieved through our commitment community, integrity, discipline, appreciation, generosity, respect, and reliability. Our staff is encouraged to forever privilege customers, build relationships, embrace values, present solutions, dream big, propose initiatives, stress improvements, and give back—in fact, always give back. We treat every customer as if he or she were a member of the family. CORPORATE CITIZENSHIP We pride ourselves on being a responsible corporate citizen and active member of our community. Our efforts including helping school systems, public health facilities, veterans’ groups, youth sports, charities, and nonprofit organizations. Special beneficiaries include the Salvation Army, Milford Regional Medical Center, and The Jimmy Fund. Additionally since 2010 we
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18 Uxbridge Rd

Mendon, MA

01756

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Showing 1,292 reviews

January 24, 2019

This place is great! Bought my first vehicle here great overall experience i was with Firas he was very helpful, nice and knowledgable would highly recommend anyone to go More

by Dylan Ehrmanntraut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firas Ektilah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Imperial Chevrolet responded

Dear Dylan Ehrmanntraut: Thank you for your business and for taking the time to share your kind words about Firas and your experience at Imperial Chevrolet. Firas and the entire staff here at Imperial truly appreciate it. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 24, 2019

Great for every car buyer Easy, no pressure, and great people. Bought my frist car on a Saturday and had it ready for Thursday I’m as happy as can be with them More

by Vickeryethan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Imperial Chevrolet responded

Dear Vickeryethan: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 24, 2019

Great experience! Paul Macchi worked with me to buy a newer used car. I told him what I was looking for and he found the perfect car for me. He was efficient and very p More

by Djflannery
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2019 -

Imperial Chevrolet responded

Dear Djlannery: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Please do not hesitate to reach out to us if we can be of any assistance. We're here to help. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 22, 2019

Buying a new car was almost to easy! I worked with Chris Foley when buying my new Chevy in December. He was more than accommodating. I called to make and appointment, told him what cars More

by KJB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Foley
Jan 23, 2019 -

Imperial Chevrolet responded

Dear KJB: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely,' Mike Penner General Manager Imperial Cars Imperial Ford Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 18, 2019

Buying new to me/ used car! I found the exact car I wanted online, I called Paul and immediately set up a meeting to look at it! Within minutes I was off on a test drive and he h More

by Josh R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2019 -

Imperial Chevrolet responded

Dear Josh R: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 16, 2019

excellent and professional service Jazz Kelley provided me with excellent and professional service.I was pleased with my purchase and it did not take long time. I recommend Jazz Kelley More

by SM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jazz Kelley, Jazz Kelley
Jan 17, 2019 -

Imperial Chevrolet responded

Dear SM: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 13, 2019

My First Car Purchase My dad and I visited Imperial Chevrolet to test drive a couple of specific used Chevy Equinox cars. We were introduced to Paul Macchi as our sales per More

by Fox Family
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Kerr - Finance
Jan 14, 2019 -

Imperial Chevrolet responded

Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receie is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 11, 2019

Wonderful Experience This was my first time buying from Imperial Chevrolet and the experience could not have gone better! I am always very hesitant to deal with the typica More

by adge2922
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Foley
Jan 11, 2019 -

Imperial Chevrolet responded

Dear adge2922: Thank you for your business and for taking the time to share your kind words about Chris and your experience at Imperial Chevrolet. Chris and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Salesman Paul Macchi was excellent, great customer service! Salesman Paul provided excellent customer assistance, he made sure that I was satisfied with the car I ended up buying. All the staff and management w More

by newcarguy 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Macchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2019 -

Imperial Chevrolet responded

Dear newcarguy2: Thank you for your business and for taking the time to share your kind words about Paul and your experience at Imperial Chevrolet. Paul and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

January 10, 2019

Purchase of 2018 Chevrolet Traverse Premier What a wonderful purchase experience I just completed at Imperial Chevrolet!! After looking for a vehicle for the past year and not quite finding wh More

by Ironman5742
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omar Ihjul
5.0
This rating includes all reviews, with more weight given to recent reviews.
Uzair Ayaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Pepin, Jazz Kelley
Jan 10, 2019 -

Imperial Chevrolet responded

Dear Ironman5742: Thank you for your business and for taking the time to share your kind words about Jazz and your experience at Imperial Chevrolet. Jazz and the entire staff here at Imperial truly appreciate it. Sincerely, Mike Penner General Manager Imperial Cars Imperial Ford, Chevy, Chrysler-Dodge-Ram-Jeep and Hyundai The best compliment we can receive is a referral. I hope you will refer your family, friends, colleagues, and acquaintances to us.

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