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Imperial Toyota
Milford, MA
1,246 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,246 reviews
November 09, 2023
Devin Sullivan is a resourceful advisor & makes sure you’re well taken care of. Excellent service ! you’re well taken care of. Excellent service ! More
by Astral_Rell
November 07, 2023
Gene is always friendly, professional and happy to help with any questions I had. Time frame for sticker and tire rotation was over 2hrs which I found unusual as the service I have had in past is usually with any questions I had. Time frame for sticker and tire rotation was over 2hrs which I found unusual as the service I have had in past is usually completed in a timely manner, More
by l.bunnell9
Employees Worked With
November 04, 2023
Jose was very helpful, he showed us everything we needed to know including all of the safety features. to know including all of the safety features. More
by Raina L
Employees Worked With
November 04, 2023
Jose explained all the features of my new car to me and was very friendly. was very friendly. More
by Erica Langlais
Employees Worked With
November 03, 2023
Very easy to work with and did a great job communicating. Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you Set proper expectations and made sure we were satisfied w repair. Shout out to Chris, master technician, great job repairing vehicle. Also thank you to Sean for your assistance and professionalism. More
by Meghanlacoche
October 27, 2023
When I decided to buy a new car, I was expecting the process to be long and annoying. However, that was not the case at all, the experience was great and everyone was incredibly nice and professional. W process to be long and annoying. However, that was not the case at all, the experience was great and everyone was incredibly nice and professional. When I walked into the dealership Fawad was quick and started helping us immediately, he showed me the car I wanted and showed me all the features the car had. He was very helpful through the whole process, he answered all of my questions and always responded quickly. He made the process a really pleasant experience, I'm really glad I worked with him. Aline from finance was also great, it was a pleasure working with her. Overall, I was extremely satisfied with the service/experience and I highly recommend this dealership, plus I'm really happy with my new car. More
by RW
Employees Worked With
October 22, 2023
The was the single best car buying experience I have ever had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get th had.at Imperial Toyota. They gave me incredible service and attention without annoying pressure. They listened to my needs, worked rapidly to get the car I wanted, and had it ready to go in just a couple of days. AMAZING.!! The best part of it was the teamwork. Amer Hajou was the kindest and very informative salesperson. Amer and Matt Auger one of the sales manager started the ball rolling. And then Bob Baillargeonthe General Sales manager added the cherry on top by acquiring the car for me from another dealership and a sweet trade in offer. It was like clockwork. And the best part is they are still assisting me with any questions I may have on operating the new car. And when you walk in, they make you feel like a member of their family. So grateful for this car experience. And more grateful for the fairness and kindness shown to me. The car is amazing and it makes me feel like a millionaire driving it without that cost of course!! More
by debcoachg
October 19, 2023
I am totally satisfied with my car service at the Imperial Service Center. I appreciate the patience and professionalism of the service staff at Imperial dealership Imperial Service Center. I appreciate the patience and professionalism of the service staff at Imperial dealership More
by Faramarz Jahanbeen
Employees Worked With
Other Employees :
Roger Barron, Bill Manago
October 19, 2023
Great experience with this dealer Jarrett was very helpful and explained everything very well. Mike helpful and explained everything very well. Mike More
by Mike
Employees Worked With
October 11, 2023
The only word I can come up with is "seamless". My wife and I went car shopping and were lucky to run into Hany! The absolute best, took his time, answered all our questions, and never pressured us My wife and I went car shopping and were lucky to run into Hany! The absolute best, took his time, answered all our questions, and never pressured us. The whole process was, you guest it. "SEAMLESS" If you're looking to buy a car, look no further than Hany Arian, and Imperial Toyota. Thank you, my friend! We will definitely be back. More
by The Cappas
Employees Worked With
