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Imperial Toyota

Milford, MA

4.9
1,234 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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300 Fortune Blvd

Milford, MA

01757

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Showing 1,234 reviews

January 19, 2023

Pat and Jean met us as we came in - they were great. No pressure to go up and over our budget! Desiree in finance was very knowledgeable and great to work with. The most comfortable car buying experien More

by Betty Ann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jean Dupuy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desiree Merola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pat Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Betty Ann responded

Thanks ! You were all awesome!

January 17, 2023

Great staff and amazing workmanship! I only ever come here for any services needs and the service staff is amazing! More

by Madeline C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

My experience at Imperial Cars Toyota in Milford was top notch. Amer Hajou and Pat gave wonderful guest service. I had a very negative experience at Toyota in Acton and they completely turned my experience More

by Meghan Barnard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pat Patel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Hajou
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2023

Used the service department a number of times and it is always quick and easy. Devin Sullivan and Jarett Veins are very helpful, as is everyone there. More

by camryowner
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Sullivan
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

It was the first time we had been to imperial Toyota. Our experience went well, the staff was very accommodating and friendly. They went above and beyond in making our experience a very pleasant and enjo More

by Debra Danault
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Souza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Bailargeon
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

I have used Imperial Toyota for many years as I have leased my last two (current) vehicles with them. They are extremely helpful and efficient and best of all, when there is a minor break-down, things a More

by ericcostanza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric (sales manager)
January 02, 2023

What a great experience having my oil changed on my 2020 Rav4 - Called in for my appointment - When arriving for my scheduled appointment I was greeted and directed to service advisor, Jarett Viens, who was More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

I went there for a oil change and tire rotation they did that a few recommendation s on my car very friendly and comfortable place people very nice i would recommend them thankyou imperial toyota of milfor More

by domdenisi 1973
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jarett Veins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 02, 2023 -

domdenisi 1973 responded

Thankyou Jarrett viens

December 30, 2022

My name is Donna and I came in today for my second service. I worked with Eugene and he was great and very informative. He advised my vehicle will be done in 30 minutes and it was. Thank you you were More

by DonnaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eugene Desroches
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 27, 2022

Great service. Always fast and efficient. Keeps me up to date on all service questions. More

by Larsue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jarett Viens
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