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Imperial Toyota
Milford, MA
1,249 Reviews
Imperial Toyota, a member of the Imperial Cars family of dealerships, is dedicated to being a leading automotive retailer. We earn customers for life by anticipating our customers' needs and by creating a welcoming experience. Stop in our showroom or service center to experience the Imperial Experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday 9:00 AM - 4:00 PM
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Showing 1,249 reviews
August 29, 2022
Very personable and helpful. Went out of his way to make sure I felt comfortable. Went out of his way to make sure I felt comfortable. More
by mfreppucci
Employees Worked With
August 14, 2022
I have always had a pleasant experience at Imperial Toyota but my last visit was exceptional. Roger Barron greeted me in a timely manner for my scheduled appt. He was thorough and knowledgeable. But wh Toyota but my last visit was exceptional. Roger Barron greeted me in a timely manner for my scheduled appt. He was thorough and knowledgeable. But why this visit was so unique was his customer service skills. While waiting, I could hear him speaking to other waiting customers and he was pleasant and articulate. Way to go, Roger! More
by car review
Employees Worked With
Roger Barron
August 13, 2022
very straight forward and understanding , punctual and careful , has good view and sight , welcoming and real careful , has good view and sight , welcoming and real More
by perickgonzalez
August 08, 2022
i have always found confidence in leaving my vehicles in the care of Devin. He is knowledgeable and honest. I am confident and comfortable knowing he is overseeing the work on all my vehicles. the care of Devin. He is knowledgeable and honest. I am confident and comfortable knowing he is overseeing the work on all my vehicles. More
by srondea
Employees Worked With
August 07, 2022
Majed is great, Very professional. Did not rush us at all, Took his time. 100% recommend you go see him! Did not rush us at all, Took his time. 100% recommend you go see him! More
by David Mcallam
Employees Worked With
August 05, 2022
This is our 3rd Highlander. This was the easiest car purchase ever. Emile and Desiree made the process go smoothly. This was the easiest car purchase ever. Emile and Desiree made the process go smoothly. More
by dajbdeterman
Employees Worked With
August 04, 2022
Amer and Desiree were great to work with. I bought out my lease with them and they made it very easy for me. It was a great experience and will continue to buy cars from this dealership. T I bought out my lease with them and they made it very easy for me. It was a great experience and will continue to buy cars from this dealership. They both took great care of me. More
by mjmaven23
August 04, 2022
My new favorite dealership! My favorite salesman to work with is Amer, and since this is his new place of work, it is my new dealership. When you have worked with the best, you My favorite salesman to work with is Amer, and since this is his new place of work, it is my new dealership. When you have worked with the best, you will follow them. Imperial management team was awesome to work with! More
by TJR0217
August 03, 2022
Great experience…and amazing customer service. Pat and the team there are fantastic and will see them again. Pat and the team there are fantastic and will see them again. More
by Dansull17
August 01, 2022
I found the car online and went to look at it. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. I was so fortunate to get Hany as a salesman. He was fabulous. It was a painless experience. The car is beautiful. Just what I was looking for. More
by annpilot
Employees Worked With
Hany Arian
