Ira Toyota of Danvers

Very clean bays and office areas. Staff conduct themselves in a professional manner throughout. I trust my Toyota with this establishment. Staff conduct themselves in a professional manner throughout. I trust my Toyota with this establishment. More

Tom Chase is very welcoming. He listened to my concerns and helped me with my electronics issues. He listened to my concerns and helped me with my electronics issues. More

My experience was wonderful. I felt respected and they never once made me feel as though my credit or finances were not worthy of getting a car. In fact they were able to get me I felt respected and they never once made me feel as though my credit or finances were not worthy of getting a car. In fact they were able to get me a better car and deal than even I thought I could get. I felt they went out of their way to make the experience enjoyable. A big shout out to Jesse and Abdul Ouhaj More

The service was great. The lead up to it was confusing between calling to inquire about detailing and having the AI schedule it even though I told them on the phone I decid The lead up to it was confusing between calling to inquire about detailing and having the AI schedule it even though I told them on the phone I decided not to have. Seems to be working against the customer. More

The dealership has become a high overhead factory with the goal of selling as many parts and services as humanly possible. the goal of selling as many parts and services as humanly possible. More

The people at Ira Toyota have always treated me with respect and courtesy since my first Toyota truck bought back in the 1970’s. My current truck, a 2011 Extended Cab Tacoma, bought new off the lot has respect and courtesy since my first Toyota truck bought back in the 1970’s. My current truck, a 2011 Extended Cab Tacoma, bought new off the lot has been my favorite ever since I sold my Toyota T100. It’s the only place I trust for my truck to be serviced. More

The service department was nice, but their only offered solution for a rear AC leak in a mid-sized SUV would have cost over $2,700. I already knew exactly where the leak was and what was required to fix it solution for a rear AC leak in a mid-sized SUV would have cost over $2,700. I already knew exactly where the leak was and what was required to fix it, but they insisted on doing their own diagnosis which couldn’t have taken more than 20 minutes, but cost me $205 (and only confirmed what I knew). It’s a good car otherwise, but 2019 with almost 90K miles. They never mentioned the other solution, which is an $80 rear AC “block kit” and is a relatively simple job to install. My future work on the car will be done by an independent mechanic who owns his own business and looks out for his customers with a concern for helping them keep older cars on the road without unnecessarily expensive repairs. More