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Ira Toyota of Danvers

Danvers, MA

4.4
1,174 Reviews

99 Andover St

Danvers, MA

01923

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Showing 1,174 reviews

April 28, 2024

Today the wait was shorter than usual. Midweek in the afternoons will work for me in the future. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Pendelton
Apr 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

Friendly and Very good service. Work was done within the time frame indicated and transportation was privided More

by antoninette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander
Apr 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 27, 2024

very good fast service I liked the attention the person who assisted me was very formal thank you very much More

by Carlos.lopez.102082
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oliver Encarcion
Apr 30, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We're thrilled to have delivered a good and fast sales experience to you. Your satisfaction is our top priority, and we appreciate your business. We look forward to assisting you in the future.

April 27, 2024

I had a great experience at the Ira Toyota Danvers dealership. My sales representative Abdou was very knowledgeable and a personable without the sales tactics. I think it helped that I knew what I wan More

by Denise H
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Abdou Ouhaj, Akeem Robertson
May 01, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Abdou provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 26, 2024

Sales person Kedwin was great. No pressure when helping us decide to buy a car More

by mjm1153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
KEDWIN HERNANDEZ
Apr 30, 2024 -

Ira Toyota of Danvers responded

Congratulations on your new vehicle! We're thrilled that Kedwin provided you with a great sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

April 26, 2024

Always great service. My advisor Steve is very knowledgeable and with my old car, he fnds whatever needs to be done. More

by suzb222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Mahan
Apr 30, 2024 -

Ira Toyota of Danvers responded

It's fantastic to hear that you had a great experience and that Steve provided knowledgeable assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

April 26, 2024

My car needed a new alternator, serpentine belt and battery, Ira Toyota service did a great job! Dropped of my car after Hours and by 6am the next day Bruce Brewer the service advisor had already jump More

by LainezJorge23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Brewer
Apr 28, 2024 -

Ira Toyota of Danvers responded

That's fantastic to hear! Ira Toyota of Danver's service department, Bruce, and the mechanic did a great job taking care of your car's needs. It's wonderful that everything from roadside assistance to the service advisor and mechanic was friendly and helpful. We're here to assist you!

April 26, 2024

The dealership is very efficient and thorough It is very easy to get my car in for service More

by Chips2sell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Rickerson
Apr 30, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had an efficient experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

April 25, 2024

Unsatisfactory service experience. Original service rep dropped ongoing contact about the car completion and I had to ask the service supervisor what was taking so long. The latter was More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Will
Apr 25, 2024 -

Ira Toyota of Danvers responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

April 25, 2024

Professionally customer focused, timely, responsive, courteous, clean, spacious waiting room , skilled, easy to make appointments More

by Peg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernst Jacques
Apr 27, 2024 -

Ira Toyota of Danvers responded

We are thrilled to hear that you had a professional experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.