Ira Toyota of Danvers

If you're in the mood for games, visit IRA Toyota of Danvers SCAMMERS, Classless. Wasted over two weeks in finalizing a deal. I meticulously kept all my notes, and quotes from prospective dealerships. When all SCAMMERS, Classless. Wasted over two weeks in finalizing a deal. I meticulously kept all my notes, and quotes from prospective dealerships. When all was said and done, on closing day, they the standard bait-n-switch and sell me a lower model for the price agreed upon. I immediately called foul and showed them the emails, and tried to get them on record. They ran away quick! KEEP all your documentation and log all calls! Avoid going to dealerships--especially this one--divert your correspondences to emails to keep some level of paper trails. Negotiate on the vehicle you want by the OUT-THE-DOOR price, be specific down to the stock #, and VIN #, so there's no switcheroos. Lastly, NOTIFY every consumer protection agency (BBB, FTC, Attorney Generals Office, News Stations) when they try to play games. More

They are awesome and I would totally recommend them. I am so pleased with the service I received from Mitch Dick, Jhoan Cruz, Brandon Brock. Everyone was totally helpful and gave me the best service. I a I am so pleased with the service I received from Mitch Dick, Jhoan Cruz, Brandon Brock. Everyone was totally helpful and gave me the best service. I am so grateful for their help and cooperation. Would recommend to anyone!! More

Rain Rain Go Away! For Real The windshield wipers broke during one of the rainiest springs that New England has seen. We needed immediate help. When I called, they told me I wo The windshield wipers broke during one of the rainiest springs that New England has seen. We needed immediate help. When I called, they told me I would be the first on the service list. I went in at 6AM (my husband and I both work full time so this service time was super convenient) and I waited until the car was fixed, and I was at work in Boston by 9AM! Mitch was a super nice, efficient advisor and he made me feel confident that the truck would be ready when he committed to having it done. Sometimes the service advisors tell me the vehicle will be ready and it doesn't happen. This time I knew it would and he made it happen. More

Driving my new car off the lot in under 20 hours! I had a great experience working with salesperson Aiman Varoque. I had been to other Toyota dealers in the area but did not receive the prompt attent I had a great experience working with salesperson Aiman Varoque. I had been to other Toyota dealers in the area but did not receive the prompt attention that Aiman gave. I knew what I wanted and Aiman help me get it! I went in at 8:30pm on a Thursday and picked up the car on Friday at 4:30pm. New registration and financing were all set with the help of Brandon! I would recommend this dealership! More

Over the Top experience Entire staff from Sales to Financing were extremely helpful. No question I had was to small. No concern that I had went unaddressed. This was my first Entire staff from Sales to Financing were extremely helpful. No question I had was to small. No concern that I had went unaddressed. This was my first new car purchase and I would highly recommend the Ira Dealership for Danvers More

great without an appointment I came in for a 15000 mile service. I had no appointment and it was on a Saturday morning. The wait was not unreasonably and the service was great. I came in for a 15000 mile service. I had no appointment and it was on a Saturday morning. The wait was not unreasonably and the service was great. More

First Scheduled Maintenance Fast, efficient service appointment. Pulled into the service garage, was told it would take an hour or an hour and a half tops; it only took an hour. Fast, efficient service appointment. Pulled into the service garage, was told it would take an hour or an hour and a half tops; it only took an hour. Had my free coffee and took advantage of the WIFI to get some work done on my laptop. All employees were friendly and my sales agent remembered me. All good things. More

Internet Purchase with Ease This was my first Internet purchase and my first new car purchase and I really appreciated the IRA experience. I was looking for a specific vehicle n This was my first Internet purchase and my first new car purchase and I really appreciated the IRA experience. I was looking for a specific vehicle not available in my market and there were incentives in the Boston market to help me decide on them and make the drive for a pick up. I would do it again! More

excellent service experience My Service rep was very knowledgable. kept me updated as soon as a status was available. explained each step of process so i knew exactly what to expe My Service rep was very knowledgable. kept me updated as soon as a status was available. explained each step of process so i knew exactly what to expect or not expect. He was empathetic to my transportation needs and I felt very comfortable that I was being treated fairly. When my service rep was not available I was assisted by Mr Block who was able to pick up right where Mr. Bonomo had left off. Both were very professional . More

Sales man He was very polite and friendly. He showed me the car that I really wanted to buy. If I want to buy a another car I will prefer him as a sales man. He was very polite and friendly. He showed me the car that I really wanted to buy. If I want to buy a another car I will prefer him as a sales man. More