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Island Acura - Service Center

Wantagh, NY

4.6
53 Reviews
Call Service Center (516) 679-5400

53 Reviews of Island Acura - Service Center

Sort by
December 21, 2023

Seemingly nice but shady business practices. Ask for a copy of what they've actually done and expect for them to never send it because it wasn't actually done. Read and ask plenty of questions. More

by Kayla
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Mulcahy
2.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tony DiGiovanni
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2023 -

Island Acura responded

While we are sorry that you feel this way, we do not agree with this review. We work very hard to run an honest upright business. Our customers are very important to us. Please expect our General Sales Manager to be reaching out to you to further discuss your concerns.

Helpful
December 12, 2023

Great. Done in a timely manner. Jose was amazing and explained everything thoroughly. Overall great experience More

by vickie.tsaklanos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Dec 13, 2023 -

Island Acura responded

That's wonderful to hear! Thanks for sharing your positive experience. We're thrilled that Jose provided excellent service and made sure everything was explained thoroughly. If you ever need assistance in the future, don't hesitate to reach out. We appreciate your feedback and your business!

Dec 14, 2023 -

Island Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Island Acura. We are always more than happy to assist you if anything else comes up. Take care!

Helpful
December 05, 2023

My experience at Island Acura to sum up was fast, easy and provided by courteous professionals More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad
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Dec 05, 2023 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
December 05, 2023

Always great service! MDX and TLX serviced.. Nice staff. I have serviced my cars here for over 20 More

by hillman1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
CADAN
Report | Print
Dec 05, 2023 -

Island Acura responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
December 01, 2023

An Excellent dealer in every area - Sales, Service, Financial. It is a pleasure to deal with Island Acura. More

by foxxx12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Onolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2023 -

Island Acura responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

Helpful
November 23, 2023

Extremely accommodating with great mechanics and superior customer service. Excellent dealership. Fantastic work on my 2003 Acura CL More

by dougsommer32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chand
Report | Print
Nov 24, 2023 -

Island Acura responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 17, 2023

Everyone I encountered in the dealership is knowledgeable , very professional and understanding of any concenrs More

by Maryc125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Report | Print
Nov 19, 2023 -

Island Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Helpful
November 14, 2023

Very satisfied with the service department. Employees are very helpful and courteous. Wait could be a lot less time. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Nov 16, 2023 -

Island Acura responded

Hello Gino, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
November 01, 2023

So far I am well satisfied and happy with the service. They are providing excellent service. More

by percival.empensando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 02, 2023 -

Island Acura responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

Nov 02, 2023 -

percival.empensando responded

Thank you once again for your continued excellent service. Hope to see you again soon.

Helpful
October 26, 2023

This Dealership and Customer Service Dept. is the BEST, They have cared for my cars for the past 10 years. Everyone is caring, professional, and friendly. Will not go anywhere else!! More

by Patjay27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose!!
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Oct 27, 2023 -

Island Acura responded

We LOVE our customers - esp. our repeat ones - you are our family! Thank you for the amazing review and for continuing to choose us time and time again. We look forward to the next time we get to work with you. Take care!

Helpful
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