Island Toyota

Very professional and courteous. Florian and his staff are awesome. Very helpful in every way. Would definitely recommend. are awesome. Very helpful in every way. Would definitely recommend. More

I’ve been going to Island Toyota for years. I cannot say enough nice things about Priamo Perez. Any time I’ve had to go to get my car serviced he always speaks to me like a person not a “salesman “. Always enough nice things about Priamo Perez. Any time I’ve had to go to get my car serviced he always speaks to me like a person not a “salesman “. Always professional, honest and gets right back to me any time I’ve reached out. He really goes above and beyond each and every time I am there. It’s the honest, personable experience I always have when dealing with him and I couldn’t recommend him more! More

Another Great visit. I had some extra time yesterday and figured I'd reach out to Priamo about getting my NYS inspection done. He said it would take an hour or so, so I decided to head over. He had th figured I'd reach out to Priamo about getting my NYS inspection done. He said it would take an hour or so, so I decided to head over. He had the paperwork ready to go when i got there and I had the car back in just under an hour. More

Besa was extremely helpful, knowledgeable and kind. She immediately addressed any concern I had regarding my vehicle and made the maintenance process quick and easy. immediately addressed any concern I had regarding my vehicle and made the maintenance process quick and easy. More

Bess was wonderful she handled my service promptly and kept me informed as to what was happening with the car when more work was needed she gave me an option and then had car fix per my request and inform kept me informed as to what was happening with the car when more work was needed she gave me an option and then had car fix per my request and informed me at intervals when it would be done it was truly a wonderful experience with Besa More

I had several awful experiences with Island Toyota, and will never be returning. It started out with Kris, the sales manager in 2019. He lied to my face, and claimed he could not offer a better deal on a will never be returning. It started out with Kris, the sales manager in 2019. He lied to my face, and claimed he could not offer a better deal on a car. Later the same day, I found the same car with an identical VIN for sale for $1200 less than Kris' "best deal" on Island Toyota's website. I returned to the dealership with the quote Chris had handed me the day before, with his handwriting on it, and a printout of the website offer, and asked him about why he had offered me such a high price as compared to their website. Kris claimed he had never met me before, 24 hours after sitting down with me and my wife, and having a conversation in their showroom. I presented to him the piece of paper he had given me, the day before, and he asked me "where did you get that?" Just breathtakingly amazing lack of awareness and honesty on Kris' part. Then, when I actually purchased a car from them, they took the floormats out and delivered my new car to me with no mats. Maybe to save a few bucks? Next, over the course of two years, I have attempted to get my car serviced at Island Toyota 4 times. Over the course of those appointments, Island Toyota has wasted many hours of my time. This place simply never respected my schedule, or the fact that I was taking time off of work to get my car serviced. In my estimation, appointment times don't mean anything to the service department, and I have been told by three different employees, including the service manager, that "we are always overbooked," and "everybody waits." It all culminated with their VP and service manager trying to lure me back as a customer, only to completely fail to meet a reasonable expectation that my car be fixed at my appointment time. Their service manager got angry because I told him I was disappointed that I had to wait 40 minutes for my scheduled appointment after they swore they would do everything to try to make things right. Just remarkable incompetence. Just stay away from this place. Terrible business, terrible customer service, and terrible lack of professionalism. More

Besa was such a pleasure to work with great personality Besa was such a pleasure to work with great personality there should be more workers like Bess .she .ales the client feel comfortable leaves per@o Besa was such a pleasure to work with great personality there should be more workers like Bess .she .ales the client feel comfortable leaves per@onal problems home More

, it was the first time bringing my car in for service. , it was the first time bringing my car in for service. Besa was knowledgeable, and patient. I will be returning when I should need service , it was the first time bringing my car in for service. Besa was knowledgeable, and patient. I will be returning when I should need service More

Priamo Perez at Island toyota Service center is a real one, look for him if you go there. one, look for him if you go there. More

Phenomenal! She was very helpful and attended me quickly. I am very grateful she attended me today and she deserves a promotion! Great manager work! I am very grateful she attended me today and she deserves a promotion! Great manager work! More