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Keith Moore
Keith Moore at Jack Phelan Dodge Chrysler Jeep Ram

Keith Moore

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.8
37 Reviews
4.8

37 Reviews

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37 Reviews of Keith Moore

November 14, 2026

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Great team! I’ve been going to them for years. The staff listens to your concerns and makes efforts to address them. I appreciate them. More

by Dominique M
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mike Tatera

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Nov 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing our service team over the years. We’re glad you feel heard and appreciate our team’s efforts to address your concerns when servicing your Jeep Compass.

November 13, 2026

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Employee Rating

I always receive friendly and courteous service here. The service staff keeps me informed on car repair status, and the sales staff found me another car. More

by ruth.felske
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Beto Mendoza

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Nov 13, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your recognition of both our service and sales teams means a lot to us. We’re glad you consistently feel well cared for, stay informed about repairs, and found your used Jeep Cherokee with our team’s help.

November 09, 2026

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Overall good and prompt service. The service advisor Keith kept me updated throughout the repair. More

by matt@cookingovation.com
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 09, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your recognition of Keith’s communication means a lot to our team. We’re pleased the service on your Jeep Wrangler Unlimited 4xe was handled efficiently.

November 03, 2026

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Experience was great, friendly efficient could not have asked for a better experience. Will recommend. More

by micryan82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ruben Mendoza, Rick Hiller, Jason Kolbe, Scott Sopko, Jonathan Castellanos, Israel Flores, Adam Hiller, Ben Nisbet, Mike Tatera

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Nov 03, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Hearing that your Jeep Grand Cherokee service was handled promptly and with a warm welcome is rewarding for our team. Thank you for your recommendation!

November 01, 2026

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Great job and did everything right and explained everything perfectly I think this is a great place More

by patrick.clarke3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 01, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We're glad the service on your Dodge Hornet met your expectations and the explanations were easy to follow. Your kind words mean a lot to our team.

October 31, 2026

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Employee Rating

Shop corrected the issue in the manner they specified they would and provided a loaner as well as the work would not be completed the day of. More

by earblast
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We're pleased the issue with your Chrysler Pacifica was resolved as outlined. Our team was also happy to provide a loaner while your vehicle was being serviced.

October 30, 2026

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Employee Rating

JC Phelan is the best. He is always helpful and follows through on everything with his staff. More

by coachleemilano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We're glad our team's consistent support and follow-through have made service visits for your Jeep Compass a positive experience. Thank you for the five-star rating!

October 28, 2026

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Employee Rating

Not attentive enough. .Will let you buy a car in unsafe conditions & make you deal with it. I wasn’t gonna deal with that so I made demands but still no solutions More

by PH5
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Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Svet Valchev, Jason Kolbe

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Nov 01, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

October 19, 2026

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Employee Rating

The gentleman that helped me was courtesy and friendly. He asked if I need any other services he suggested an oil change and tire rotation. Which I got my jeep back it actually ran better after the tire ro More

by shawn51074
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 20, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that the tire rotation and oil change left your Jeep Wrangler running more smoothly is rewarding. Keith was happy to recommend those services, and hearing your kind words and five-star rating means a lot to our service team.

October 18, 2026

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Employee Rating

Have always gotten good service for my Grand Caravan. The service managers are nice and helpful. More

by bartel.jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Oct 18, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service department has enjoyed caring for your Dodge Grand Caravan. Knowing our managers have been helpful and courteous means a lot to us.

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