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Ben Nisbet
Ben Nisbet at Jack Phelan Dodge Chrysler Jeep Ram

Ben Nisbet

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.8
28 Reviews
4.8

28 Reviews

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28 Reviews of Ben Nisbet

October 16, 2026

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Employee Rating

Customer service is excellent and Jason is very helpful in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager More

by stacykoutsis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Keith Moore, Mike Tatera

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Oct 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team was glad to clearly explain the issue and get your Chrysler back on the road quickly. Hearing your praise of Jason’s support means a lot to our service team.

October 12, 2026

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Employee Rating

Everything was great, waited too long to receive my car after service call stating it was ready, over 1/2 hour.. More

by Matk
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Moore

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Oct 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

October 04, 2026

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Employee Rating

My vehicle was serviced in a timely manner. Ben was helpful and explained everything to me before doing any work. More

by kirchy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Oct 04, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Durango was prompt and that Ben walked you through each step before starting any work is rewarding to our service team.

September 21, 2026

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Employee Rating

I've been coming here for over 20 years and hace been satisfied with their service. More

by susan6474
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adam Hiller

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Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing Jack Phelan Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 20, 2026

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Employee Rating

So far happy with the service and just LOVE my advisor BEN and as long as he works here I will continue to come here. More

by wichita3271
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Sep 21, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your kind words about Ben and the service on your Jeep Renegade are wonderful to read. Knowing you’re pleased and plan to return means a great deal to our service team.

September 11, 2026

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Employee Rating

Prices for an oil change are now ridiculously high. Might need to search for alternatives. I don’t fell it is right to pass union labor costs to consumers More

by JONGURRISTER
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Svet Valchev, Scott Sopko, Mike Tatera

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Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 10, 2026

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Employee Rating

Jack Phelan CSJRis always very easy to work with and get the job done quickly More

by mydrdrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Keith Moore, Mike Tatera

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Sep 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Hornet was straightforward and quick is rewarding. Your kind words and five-star rating mean a lot to our service department.

September 06, 2026

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Employee Rating

The staff were friendly and professional. The dealership was very clean. I was surprised at the difference in price compared to another dealership usually went to. I will be going to Jack now More

by susanlugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Keith Moore, Mike Tatera

Print
Sep 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your mention of our team’s approachable professionalism and our clean facility highlights what we aim for. Knowing that our competitive pricing made a positive impression compared to your usual dealership is rewarding. We look forward to caring for your Dodge Grand Caravan on your next visit.

August 28, 2026

Dealership Rating
Employee Rating

Ben and Jason were very pleasant and helpful. And service was prompt and results were fine. More

by bugsfive
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

Print
Aug 28, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your kind words about Jason and Ben reflect how our service department values friendly, efficient care. Knowing you found our service prompt and that the results met your expectations means a lot to us.

August 27, 2026

Dealership Rating
Employee Rating

I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Keith Moore, Mike Tatera

Print
Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

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