Ben Nisbet
Ben Nisbet at Jack Phelan Dodge Chrysler Jeep Ram

Ben Nisbet

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.8
27 Reviews
4.8

27 Reviews

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27 Reviews of Ben Nisbet

October 04, 2026

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My vehicle was serviced in a timely manner. Ben was helpful and explained everything to me before doing any work. More

by kirchy2
Service Price Transparency
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Recommend Dealer
Yes
Oct 04, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Durango was prompt and that Ben walked you through each step before starting any work is rewarding to our service team.

September 21, 2026

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I've been coming here for over 20 years and hace been satisfied with their service. More

by susan6474
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Recommend Dealer
Yes

Other Employees Tagged: Adam Hiller

Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing Jack Phelan Dodge Chrysler Jeep Ram. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 20, 2026

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So far happy with the service and just LOVE my advisor BEN and as long as he works here I will continue to come here. More

by wichita3271
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Recommend Dealer
Yes
Sep 21, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your kind words about Ben and the service on your Jeep Renegade are wonderful to read. Knowing you’re pleased and plan to return means a great deal to our service team.

September 11, 2026

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Prices for an oil change are now ridiculously high. Might need to search for alternatives. I don’t fell it is right to pass union labor costs to consumers More

by JONGURRISTER
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Recommend Dealer
Yes
Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 10, 2026

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Jack Phelan CSJRis always very easy to work with and get the job done quickly More

by mydrdrm
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Recommend Dealer
Yes
Sep 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Hornet was straightforward and quick is rewarding. Your kind words and five-star rating mean a lot to our service department.

September 06, 2026

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The staff were friendly and professional. The dealership was very clean. I was surprised at the difference in price compared to another dealership usually went to. I will be going to Jack now More

by susanlugo
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Recommend Dealer
Yes
Sep 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your mention of our team’s approachable professionalism and our clean facility highlights what we aim for. Knowing that our competitive pricing made a positive impression compared to your usual dealership is rewarding. We look forward to caring for your Dodge Grand Caravan on your next visit.

August 28, 2026

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Ben and Jason were very pleasant and helpful. And service was prompt and results were fine. More

by bugsfive
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

Aug 28, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your kind words about Jason and Ben reflect how our service department values friendly, efficient care. Knowing you found our service prompt and that the results met your expectations means a lot to us.

August 27, 2026

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I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
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Recommend Dealer
Yes

Other Employees Tagged: Keith Moore, Mike Tatera

Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

August 16, 2026

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The service department personnel were professional. They communicated clearly with me. The recall work was done in less time than anticipated. I did wait at the service center. It would be nice to have More

by karla.nacion
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Recommend Dealer
Yes
Aug 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing our clear communication kept you informed is rewarding. Our team is pleased we could complete the recall work on your Pacifica faster than you expected, and we appreciate your suggestion for low tables and coffee options in our waiting area.

August 14, 2026

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Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
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Recommend Dealer
Yes

Other Employees Tagged: Mike Tatera

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

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