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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.9
1,809 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise. If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,809 reviews

April 10, 2018

WHAT A AWESOME EXPERIENCE! I can not express how happy I am with the purchase of my new Jeep Cherokee, from Jack Phelan Chrysler Dodge Jeep RAM. The professionalism I experience More

by Phippy2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Sopko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza, Brian Paluch
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We are beyond pleased to hear that both our service and sales staff were able to provide you with the utmost customer service! Jack Phelan CDJR wanted to congratulate you on your purchase and we hope you are loving your new car. We look forward to doing future business with you and please recommend us to family and friends! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 09, 2018

It was a very pleasurable experience I sales person David was extremely knowledgeable about all the models my wife and I were interested in. He also listen to what I wanted and made it More

by Mr. Musky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hiller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler, Marcin Gacek, Selena Rodriguez
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Mr. Musky, Thank you for the great reviews and we are glad to hear that we could be of help to you! Here at Jack Phelan CDJR, we put our customers first and really make sure we take the time to serve you. We wanted to thank you for not only choosing to purchase with us, but also choosing to service your vehicle with us as well. If you need anything regarding your vehicle, give us a ring! Congratulations on your new purchase, Mr. Musky! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 09, 2018

Excellent service from David. Responsive. David was very responsive and a great communicator. Didn’t have to waste a lot of time with the paperwork and the back and forth offers More

by Dmamk
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for purchasing with us here at Jack Phelan CDJR. We wanted to congratulate you on your new purchase and to also thank you for giving us a great review. We hope we get to earn your business again and keep us in mind for any future maintenance work! Take great care. -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 08, 2018

Friendly, quick, and informative, great experience Overall great experience. Dave and tom were great. Made everything fast and painless. Very thorough. Finance and bill paying went smooth. I enjoye More

by Kenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Kenny, thank you for giving us the chance to earn your business! We are beyond happy to hear that David and Tom were able to provide you with the utmost customer service. Congratulations on your new purchase and we look forward to doing business with you in the years to come! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Great experiencr! Svet and Ruben provided prompt, professional service in finding the right vehicle for us. The entire sale transaction was smooth and without hassle. More

by Mike63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Mendoza
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for the positive review, Mike! Congratulations on your new purchase and we pleased to hear that Ruben and Svet were able to make the car buying process smooth and hassle free. Here at Jack Phelan CDJR, we pride ourselves on being able to ensure that we take great care of our customers and I am happy to hear that we were able to do that for you! Please recommend us to family and friends and we will be sure to take great care of them too. Thank you once again, Mike! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Best in class service After purchasing my car, we realized that there was only 1 key and had no floor mats. Israel took time to secure a new key and a new set of mats, and More

by Eric20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Israel Flores, Vanessa Ruiz
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Hi Eric! We wanted to thank you for the positive review and we apologize that you initially received one key. I am happy to hear that Israel was able to get the second key over to you without any hassle, and was also able to provide you with the utmost customer service. Congratulations on your new purchase and we look forward to working with you in the future! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 06, 2018

Smooth sailing David Nobler went above and beyond to meet our needs. He didn't try and keep us around and respected our limits. He worked hard to get us in to a new More

by Chicubs79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The new finance guy sorry can't remember his name!, Eliza Cetinbag, David Mohler
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

We appreciate the opportunity to have earned your business and we wanted to thank you for choosing to shop with Jack Phelan CDJR! Congratulations on your new vehicle and I am pleased to hear that we were able to provide you with great customer service. Keep us in mind for any upcoming maintenance work as well as suggesting us to family and friends. Enjoy your new car! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 05, 2018

Great dealership I purchased a 2018 Compass Sport vehicle and was amazed with my salesman. My salesman "Pesci" let me test drive 2 vehicles and didn't pressure me into More

by Herschel Brazell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pasquale A.Di Diana
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Herschel, Congratulations on your new Jeep Compass! We wanted to thank you for choosing to shop here with us at Jack Phelan CDJR and we are happy to hear that Pasqauale provided you with great customer service! Do keep us in mind for any furture maintenance work as well as sending any family and friends our way for their vehicle needs. Enjoy your new ride! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 05, 2018

By far the easiest, quickest and friendliest new car purchas My new Jeep is the seventh new car I have purchased in my life, and this experience was by far the best I have had. Joe B. did an excellent job of hel More

by happyJeepowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Bautista, Jorge Soria, Pasquale A.Di Diana, Marcin Gacek
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Congratulations on your 7th Jeep and thank you for staying loyal to the brand! We appreciate your positive review and we are extremely pleased that our staff was able to make this a great experience for you. Here at Jack Phelan CDJR, we pride ourselves on providing our customers with not only the best customer service, but making sure that you are being treated like family. With that being said, welcome to the Jack Phelan family and we look forward to serving you in the years to come! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

April 04, 2018

New Jeep Ruben M. was welcoming, friendly and very prompt in terms of taking care of everything for us. He is knowledgeable, experienced and will make sure you More

by Jeepwrangler18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Mendoza
Apr 14, 2018 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Thank you for choosing Jack Phelan CDJR! We are pleased to hear that Ruben was able to prove you with the utmost customer service and make your car buying experience memorable. We also wanted to thank you for the recommendation, and feel free to send family and friends our way so we can ensure that they receive the same customer service as you did. Congratulations on your new purchase!! -Eliza Cetinbag Customer Care Manager Jack Phelan Chrysler Dodge Jeep RAM 708-215-5603

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