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Jack Phelan Chrysler Dodge Jeep RAM

Countryside, IL

4.8
1,688 Reviews
Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram - The Beloved Chicagoland Dealership Whether you are planning an upgrade or if you are searching for your very first vehicle you have come to the right place. At Jack Phelan Chrysler Dodge Jeep Ram we believe that car buying should be fun, exciting and transparent. Everyone who walks through our front doors is treated like family, whether you are from Chicago, Skokie, Evanston, South Side, Hickory Hills, Park Ridge, Burr Ridge, Oak Lawn, Forest Park or just Illinois we will make certain that your shopping experience leaves you with a smile and feeling like royalty at an affordable, honest and transparent price. Great Selection of Inventory, New and Used Shopping for a new car can be a challenge, it’s a long term decision and between needs and wants it can be overwhelming and let’s face it nobody wants to wait to drive home in their new car. That is why at Jack Phelan Chrysler Dodge Jeep Ram we carefully analyze the market and order our vehicles accordingly so that we stock the most affordable Dodge Journeys and the most powerful Hellcat’s and SRT’s for those chasing a thrill. We have a large variety of used and certified pre-owned as well as multiple trims and colors of new vehicles. Come by and see for yourself why it takes us THREE LOTS to hold all of our inventory. You’re Approved! Come on in! Because Jack Phelan Chrysler Dodge Jeep Ram has been family owned and operated for decades we understand that finances are a sensitive topic. That is why whether you are a first time buyer, have some challenges with your credit or you are a financial guru we will gladly go over and explain any thing and everything about your financing options. From leases to taxes and fees we are all about transparency here at Jack Phelan Chrysler Dodge Jeep Ram Chrysler Dodge Jeep Ram. We also believe in second chances and redemption, and because of our managements combined experience of over 100 years we are confident that we can get you on the road in your new vehicle regardless of credit, at the very least we will fight for you :). For the best deal, the best price, the best treatment and honest and trasnparent financing come shop at Jack Phelan Chrysler Dodge Jeep Ram Phelan Home Direct - Get Your Automotive PhD! Welcome to the digital era: everyone is busy and online shopping is at its peak, so why not do the same for cars? Introducing the all new Phelan exclusive Phelan Home Direct Program (PhD for short). If you want to acquire your new mode of transportation without ever leaving your home or office now you can. At Jack Phelan Chrysler Dodge Jeep Ram we offer you the option of handling all of the negotiation over the phone and shipping or hand delivering the vehicle to your door so that you can save both time and money, especially since time is money. So skip the trip and be on the road with less than 30 minutes out of your day. If you are like many and want to test drive the vehicle prior and live within 30 miles of our dealership we do offer to bring a vehicle to your home or office for a test drive, again saving your time, because unlike most businesses we truly value it :). Phelan Home Direct - Get Your Automotive PhD! "You Gotta See Jack"
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5859 S La Grange Rd

Countryside, IL

60525

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Showing 1,688 reviews

September 01, 2020

Joel was very rude when we were trying to buy a vehicle. He made me feel humiliated with the choice of words that he used. I feel like people working at dealerships should be professional. He was acting ver More

by Francis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joel Andrade
Oct 19, 2020 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Francis, I am extremely sorry about your experience with Joel, we have trained Joel to be professional and act kindly to our customers and I am sorry if he went outside this norm. Please also take into consideration that with the presence of masks and thus minimized social cues it can be difficult for some sales people to display friendliness. From knowing Joel for years he is seldom rude and unprofessional and generally an upstanding citizen, however it is still unacceptable that you felt this way after visiting our location. If you could please reach out to me on my cell at 312 672 1819 at your earliest convenience, I would like to hear more about your experience and see if there is anything we can do to improve in the future. Sincerely, Michal Marzec Director of Business Development

August 31, 2020

Alberto went above and beyond to help us purchase out new Wrangler. He was extremely knowable about the vehicle. Best ever experience buying a car. More

by kristine.galazka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Cortes
August 18, 2020

I really appreciate Joel for the care and concern he had for my first car. He is very knowledgeable about the Jeep Wrangler I purchased as well as worked out finances for myself. As a first time car buyer, More

by isabelgodinez947
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Andrade
August 14, 2020

Great staff at this dealership. Could not ask for a better experience purchasing a new vehicle. You’re making a big mistake if you do not give this dealership a chance to earn your business. More

by Jeep Power
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Phelan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
August 06, 2020

I tried to inquire about a Jeep online on two different occasions and was never contacted from the dealership or Ruben. After I sent both emails I was told someone would contact me shortly. More

by Scottmc347
Recommend Dealer
No
Employees Worked With
Ruben Mendoza
Aug 06, 2020 -

Jack Phelan Chrysler Dodge Jeep RAM responded

Dear Scott, I did look up your file and speak with Ruben and it seems like we have made a couple of attempts to reach you. Is it possible that we have the wrong contact information for you? I do apologize that you haven't received any communication except for an e-mail from Ruben, I do show that he tried, if you do not mind please give me a call directly on my cell at (312) 672 1819 so that I can ensure we have the correct phone number for you and that Ruben reaches out to you immediately. Again I do apologize about your negative experience. Sincerely, Michal Marzec Director of Business Development Michal@JackPhelan.com

July 27, 2020

Great job Joel working with me on the purchase of my Jeep Wrangler! He answered all of my questions and pushed to make sure we were taken care of. More

by Ljiles8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel Andrade
July 25, 2020

Tino knows the brand inside and out. He was very patient, kind, and considerate of my questions and concerns. Very personable and nice. In all my dealing purchasing a vehicle, this was the best experience ev More

by titoniascudder
Recommend Dealer
Yes
Employees Worked With
David Mohler, Tino Guzman
July 23, 2020

Jeep Compass Really liked the experience at the dealership. Thought I got a good deal. Very friendly. They really know how to hook you in. But overall it was a More

by Laser Blue Jeep Compass
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Svet Valchev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mohler
July 14, 2020

Dealership had a great environment. Alberto has amazing customer service. He was extremely helpful with purchasing my new 2020 Jeep. I recommend this dealership 100% More

by MariaCastelo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Cortes
July 14, 2020

Alberto helped my husband Nicolas a lot today with getting me and him into a new car. He helped us get to the payment we wanted to be at plus a amazing price on our trade in. I would definitely recomm More

by Christinafarias14
Recommend Dealer
Yes
Employees Worked With
Jonathan Castellanos, Alberto Cortes
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