Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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One reason I came into the dealership was to fix a front sensor issue and was told that I needed to be replaced and painted. After calling the second time and once I received the vehicle at night, I noticed sensor issue and was told that I needed to be replaced and painted. After calling the second time and once I received the vehicle at night, I noticed that the paint was bubbly, the very next day the paint job was chipped. More
Marcos is awesome! He was extremely personable, patient and knowledgeable. He made the process so easy and stress free. He spent a lot of time with us, showed us seve He was extremely personable, patient and knowledgeable. He made the process so easy and stress free. He spent a lot of time with us, showed us several cars and answered all of our questions. This dealership is also top-notch. Everyone was so nice and accommodating. More
Marcos was great to work with! He was friendly, professional, and made the whole car-buying experience easy and comfortable. He took his time answering my questions and never made He was friendly, professional, and made the whole car-buying experience easy and comfortable. He took his time answering my questions and never made me feel rushed or pressured. I really appreciate his help and would definitely recommend asking for Marcos if you’re looking for a car. Thank you again for the great customer service! More
Very polite and helpful with great customer service and a high value of amazing hospitality high value of amazing hospitality More
Appreciate that the service department could fit us in since the vehicle needed to be towed since the vehicle needed to be towed More
Overall good and prompt service. The service advisor Keith kept me updated throughout the repair. The service advisor Keith kept me updated throughout the repair. More
Lack of communication and unorganized Please do better. I dropped my truck for an oil change and they need like 8 hours plus to finish it As a paying customer we deserve better Short staff? Maybe? I dropped my truck for an oil change and they need like 8 hours plus to finish it As a paying customer we deserve better Short staff? Maybe? More







