Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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5.0
25 Reviews
5.0

25 Reviews

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25 Reviews of Mike Tatera

August 31, 2026

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Employee Rating

Had to bring my 2023 Jeep Wrangler to repair a rust spot on the door. They did a tremendous job. I got it back in a timely matter. More

by Ludwig
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Recommend Dealer
Yes
Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the high-quality repair and timely return highlights how our service team focuses on efficient, precise work. Mike and the rest of our team are pleased we could address that rust spot on your 2023 Jeep Wrangler Unlimited 4xe so promptly.

August 31, 2026

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Great place fixed my issues got me back on the road thanks to then I’m good More

by frano29
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad our team could fix the issues on your Jeep Grand Cherokee and get you back on the road. Your five-star rating means a lot to our service department.

August 30, 2026

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They completed the recall work and the oil change work required on time notified me during the process. More

by ron.bierwalter
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Recommend Dealer
Yes
Aug 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete the recall and oil change on your Jeep Wrangler promptly and keep you informed throughout the process.

August 27, 2026

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I keep coming back because of the service department. Mike is my go to and he’s so helpful to me keeping me up to date with the service I need for my car -overall I have had very good experience when Mike More

by SHANKLIN.LAURA
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Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet, Keith Moore

Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about Mike keeping you informed on the service for your Jeep Renegade shows how much we value clear communication in our service department. Hearing that you keep coming back because of this support means a lot to our team. We’re glad Mike has been such a helpful resource on every visit.

August 27, 2026

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Good service. Mike is an excellent service advisor. He kept me informed throughout. Smooth drop off and pickup. More

by carbocaine
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Recommend Dealer
Yes
Aug 27, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you felt well-informed by Mike throughout your Jeep Cherokee service means a lot to our service team. Your kind words about the smooth drop off and pickup highlight our goal of a seamless experience.

August 22, 2026

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My car had to be towed into the shop, and I was expecting that whatever repairs were needed, they were going to be scary and high, and I assumed it would take days or weeks since it was a sudden issue. Car w More

by arnnan
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Recommend Dealer
Yes
Aug 23, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that Mike’s timely updates and transparent pricing eased your concerns means a lot to our service department. We're glad we could address the issue promptly and return your Jeep Cherokee clean and ready to drive.

August 21, 2026

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Friendly service with great pricing and turn around time. I was given updates as when my vehicle would be completed and it was washed before pickup! More

by witchmarta
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Recommend Dealer
Yes

Other Employees Tagged: Tony

Aug 21, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about getting regular updates and a quick turnaround highlights how our service department strives to keep you informed and back on the road promptly. We’re pleased we could wash your Dodge Durango before pickup, and knowing you found our pricing fair and our team friendly means a lot to us.

August 16, 2026

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The service department was very accommodating. They let me drop off my car the night before and they finished the work in the morning before my scheduled time! More

by tekelleher
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Recommend Dealer
Yes
Aug 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that the overnight drop-off option was convenient means a lot to our service team. We’re glad we could complete the work on your Jeep Grand Cherokee L before your scheduled appointment time. Your positive review and five-star rating are truly appreciated.

August 14, 2026

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Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
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Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

August 13, 2026

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They were able to get me in quick and out fast always great service when I come here More

by phillipterrones
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Recommend Dealer
Yes
Aug 17, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jack Phelan Dodge Chrysler Jeep Ram.

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