Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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5.0
17 Reviews
5.0

17 Reviews

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17 Reviews of Mike Tatera

August 14, 2026

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Best Jeep Dealership I have been to. Staff is incredible for both service and the purchasing experience. I wont go anywhere else! More

by NFEDERICO
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Recommend Dealer
Yes

Other Employees Tagged: Ben Nisbet

Aug 14, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing you found the service on your Jeep Grand Cherokee L and your purchase experience exceptional means a great deal to our team. Hearing you won’t choose any other dealership is truly rewarding.

August 13, 2026

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They were able to get me in quick and out fast always great service when I come here More

by phillipterrones
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Recommend Dealer
Yes

August 12, 2026

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Fast excellent service on my jeep Wrangler recall and they washed the car after to. More

by jenn7784
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Recommend Dealer
Yes
Aug 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the fast recall repair on your Jeep Wrangler Unlimited 4xe and the post-service wash highlights our service department’s attention to detail. Knowing those touches met your expectations means a lot to our service team.

August 09, 2026

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Excellent. Came in for an oil change and a safety check. I also had a couple of complaints for service to check on - it is a new Grand Cherokee. Mike went ov More

by mfprochot
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Recommend Dealer
Yes
Aug 09, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team is pleased we could complete your oil change and safety check on schedule. Mike was glad to review your concerns and ensure they were documented on the service order. Hearing that everything was finished when promised and your Grand Cherokee returned clean means a lot to our service team.

July 30, 2026

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Took my car in for a problem. Within a half an hour we were told what was wrong and that they had the part in stock and it should be ready an hour. They were very informative and More

by pcurelo
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko

Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for choosing us for your Jeep Grand Cherokee service. Our team was glad to diagnose the issue swiftly, locate the part immediately, and keep you updated throughout the process. We appreciate your feedback and look forward to assisting you again.

July 29, 2026

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This dealership is caring and efficient. They care about their customers and do great work. They have help me arranged service appointments promptly and efficiently. More

by oliviacabrera07
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Recommend Dealer
Yes
Jul 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re thrilled our team could arrange your Jeep service appointments promptly and provide attentive support. Rick and our service staff appreciate you trusting us with your vehicle’s care.

July 26, 2026

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The service is great and friendly. Tech do a great job on finding and fixing the problem. More

by timdryer
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Recommend Dealer
Yes
Jul 26, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience. We’re pleased our technicians provided friendly service and quickly identified and fixed the issue on your Dodge Ram 1500. We’re here if you need us.

July 19, 2026

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Countryside dealership will continue to be my favorite. The staff have always been knowledge and courteous. More

by stveb1
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Recommend Dealer
Yes

July 18, 2026

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They are very friendly and explain everything that needs to be done. They do try and sell you things that you don’t need More

by eagleriver17
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Recommend Dealer
Yes

July 16, 2026

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Jack Phelan has always provided excellent service and timely updates when I brought my vehicle in for anything. More

by jscardino1986
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Recommend Dealer
Yes
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