Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.9
40 Reviews
4.9

40 Reviews

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40 Reviews of Mike Tatera

October 22, 2026

Dealership Rating
Employee Rating

Great communication from this service center. Very happy with that work performed and service center. More

by revans7782
Service Price Transparency
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Recommend Dealer
Yes

October 22, 2026

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Great customer service. Mike in service is always very helpful. Good team providing great service. More

by dzzin3
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Recommend Dealer
Yes
Oct 22, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing Mike’s assistance during the service on your Jeep Grand Cherokee was so helpful is rewarding. Your kind words about our customer service mean a lot to us.

October 16, 2026

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Customer service is excellent and Jason is very helpful in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager More

by stacykoutsis
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Recommend Dealer
Yes
Oct 16, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service team was glad to clearly explain the issue and get your Chrysler back on the road quickly. Hearing your praise of Jason’s support means a lot to our service team.

October 15, 2026

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I brought my 2025 Grand Jeep Cherokee in for a recall on the tire pressure monitor. The service department gentleman was courteous and informative. The problem was taken care of while I waited within a re More

by MARIA_MAZZOLA1
Service Price Transparency
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Recommend Dealer
Yes
Oct 15, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad our service department could handle the tire pressure monitor recall on your Jeep Grand Cherokee quickly while you waited. Hearing that you found our service courteous, the wait time reasonable, and the wash completed as requested means a lot to us.

October 12, 2026

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The employees are very thorough and helpful. I prefer Jeep for all of my regular maintenance because the service techs are detail oriented, and I feel assured that they get me adequately road re More

by Beverly
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Keith Moore

Oct 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service department takes pride in delivering thorough, detail-oriented maintenance on your Jeep Cherokee. Knowing you trust us to keep you road ready means a great deal to our team.

October 09, 2026

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This dealership has a very attentive service department and Mike was outstanding! He usually dealt with the wife but after her passing last year I've found him easy to deal with. More

by joesims1171
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Recommend Dealer
Yes
Oct 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your praise of Mike’s attentive care during this challenging time highlights the personalized support our service department strives to provide. Hearing that he continues to make servicing your Dodge Charger easy means a great deal to our team.

September 30, 2026

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Professional management and leadership from the top down clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commi More

by bob.porod
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Scott Sopko

Sep 30, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your recognition of professional leadership at every level reflects how our service department prioritizes customer satisfaction. Knowing that appointment scheduling and the service maintenance on your Durango were seamless is truly rewarding. Your praise for our team effort means a great deal to our service team.

September 28, 2026

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I’m very happy with Jack Phelan Dodge. Mike always takes great care of me and my Jeep. I didn’t have an appointment but they got me in for an oil change quickly and even washed it for me. More

by moparjo
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Arnold Orlowski

Sep 29, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing Mike consistently takes great care of you and your Jeep Wrangler Unlimited is rewarding. Our team is pleased we could fit you in for an oil change without an appointment and provide a complimentary wash.

September 25, 2026

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This is my favorite place to go to either buy a new car or for repairs More

by jaja52
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Recommend Dealer
Yes
Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that we’re your favorite spot for both purchasing a new car and getting repairs means a lot to our team. We’re always ready to keep your Jeep Cherokee in great shape.

September 24, 2026

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Employee Rating

Communicated very well on the progress of the appointment while I waited for it to be completed More

by dfh3821
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

Sep 24, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad you felt informed throughout your Jeep Grand Cherokee service. Your five-star rating and kind words about our communication mean a lot to our service team.

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