Mike Tatera

Appreciate that the service department could fit us in since the vehicle needed to be towed since the vehicle needed to be towed More

by bucko1101 Verified Customer Verified Customer

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Experience was great, friendly efficient could not have asked for a better experience. Will recommend. asked for a better experience. Will recommend. More

by micryan82 Verified Customer Verified Customer

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Mike, My service representative, is extremely helpful every time I have a problem. He responds very quickly, which makes me continue to come back to Jack Phalan. Thank you for your immediate response a every time I have a problem. He responds very quickly, which makes me continue to come back to Jack Phalan. Thank you for your immediate response and customer service More

by linda dixon Verified Customer Verified Customer

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Great communication from this service center. Very happy with that work performed and service center. Very happy with that work performed and service center. More

by revans7782 Verified Customer Verified Customer

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Great customer service. Mike in service is always very helpful. Good team providing great service. Mike in service is always very helpful. Good team providing great service. More

by dzzin3 Verified Customer Verified Customer

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Customer service is excellent and Jason is very helpful in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager More

by stacykoutsis Verified Customer Verified Customer

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I brought my 2025 Grand Jeep Cherokee in for a recall on the tire pressure monitor. The service department gentleman was courteous and informative. The problem was taken care of while I waited within a re the tire pressure monitor. The service department gentleman was courteous and informative. The problem was taken care of while I waited within a reasonable time frame in under an hour or so. I also asked that they put the car through the automatic car wash which was also done. Thank you for your efficient services. More

by MARIA_MAZZOLA1 Verified Customer Verified Customer

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The employees are very thorough and helpful. I prefer Jeep for all of my regular maintenance because the service techs are detail oriented, and I feel assured that they get me adequately road re I prefer Jeep for all of my regular maintenance because the service techs are detail oriented, and I feel assured that they get me adequately road ready. More

by Beverly Verified Customer Verified Customer

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This dealership has a very attentive service department and Mike was outstanding! He usually dealt with the wife but after her passing last year I've found him easy to deal with. and Mike was outstanding! He usually dealt with the wife but after her passing last year I've found him easy to deal with. More

by joesims1171 Verified Customer Verified Customer

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Professional management and leadership from the top down clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commi clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commitment to customer satisfaction. Thank you for a job well done! Complete TEAM WORK effort. More

by bob.porod Verified Customer Verified Customer

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