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Mike Tatera
Mike Tatera at Jack Phelan Dodge Chrysler Jeep Ram

Mike Tatera

Service Advisor

Jack Phelan Dodge Chrysler Jeep Ram

5859 S La Grange Rd
Countryside, IL 60525

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4.9
33 Reviews
4.9

33 Reviews

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33 Reviews of Mike Tatera

September 25, 2026

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Employee Rating

This is my favorite place to go to either buy a new car or for repairs More

by jaja52
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Recommend Dealer
Yes

Other Employees Tagged: Tom Phelan, Dan Lamczyk, Scott Sopko, Jonathan Castellanos, Israel Flores

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Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that we’re your favorite spot for both purchasing a new car and getting repairs means a lot to our team. We’re always ready to keep your Jeep Cherokee in great shape.

September 24, 2026

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Employee Rating

Communicated very well on the progress of the appointment while I waited for it to be completed More

by dfh3821
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

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Sep 24, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad you felt informed throughout your Jeep Grand Cherokee service. Your five-star rating and kind words about our communication mean a lot to our service team.

September 19, 2026

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Customer oriented. Quick to determine extent of issues, communicated properly along the way to resolution. More

by rmbolone
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Service Time
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Recommend Dealer
Yes
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Sep 19, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Our service department was glad to diagnose your Jeep Grand Wagoneer’s issues efficiently and keep you informed every step of the way. Knowing you felt prioritized and informed during the repair means a lot to our team.

September 18, 2026

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Everyone is kind and thoughtful and work was performed on time as always can’t say any more More

by hansonrd130
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Scott Sopko, Keith Moore

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Sep 18, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing that our team’s thoughtful approach and on-time service for your Jeep Wrangler continue to meet your needs is rewarding. Your kind words and five-star rating mean a lot to our service team.

September 12, 2026

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Easy drop off if needed after hours. Cashier is open later if needed for late pickup. More

by carbocaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe, Scott Sopko

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Sep 12, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your feedback about our after-hours drop-off and extended cashier hours highlights our focus on convenience. Knowing that these options helped the service on your Jeep Cherokee fit your schedule means a lot to our service team.

September 11, 2026

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Employee Rating

Prices for an oil change are now ridiculously high. Might need to search for alternatives. I don’t fell it is right to pass union labor costs to consumers More

by JONGURRISTER
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Recommend Dealer
Yes

Other Employees Tagged: Svet Valchev, Scott Sopko, Ben Nisbet

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Sep 25, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

September 10, 2026

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Employee Rating

Jack Phelan CSJRis always very easy to work with and get the job done quickly More

by mydrdrm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore

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Sep 10, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Knowing the service on your Dodge Hornet was straightforward and quick is rewarding. Your kind words and five-star rating mean a lot to our service department.

September 06, 2026

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The staff were friendly and professional. The dealership was very clean. I was surprised at the difference in price compared to another dealership usually went to. I will be going to Jack now More

by susanlugo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore

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Sep 06, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your mention of our team’s approachable professionalism and our clean facility highlights what we aim for. Knowing that our competitive pricing made a positive impression compared to your usual dealership is rewarding. We look forward to caring for your Dodge Grand Caravan on your next visit.

August 31, 2026

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Employee Rating

Had to bring my 2023 Jeep Wrangler to repair a rust spot on the door. They did a tremendous job. I got it back in a timely matter. More

by Ludwig
Service Price Transparency
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Service Communication
Recommend Dealer
Yes
Print
Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

Your note about the high-quality repair and timely return highlights how our service team focuses on efficient, precise work. Mike and the rest of our team are pleased we could address that rust spot on your 2023 Jeep Wrangler Unlimited 4xe so promptly.

August 31, 2026

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Employee Rating

Great place fixed my issues got me back on the road thanks to then I’m good More

by frano29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jason Kolbe

Print
Aug 31, 2026

Jack Phelan Dodge Chrysler Jeep Ram responded

We’re glad our team could fix the issues on your Jeep Grand Cherokee and get you back on the road. Your five-star rating means a lot to our service department.

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