Mike Tatera
Service Advisor
Jack Phelan Dodge Chrysler Jeep Ram
5859 S La Grange Rd
Countryside, IL 60525
40 Reviews
Write a Review40 Reviews of Mike Tatera
October 16, 2026
Customer service is excellent and Jason is very helpful in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager in explaining the problem with my car and getting it repaired within a reasonable amount of time such a great service manager More
Other Employees Tagged: Rick Hiller, Jason Kolbe, Scott Sopko, Adam Hiller, Ben Nisbet, Keith Moore
October 15, 2026
I brought my 2025 Grand Jeep Cherokee in for a recall on the tire pressure monitor. The service department gentleman was courteous and informative. The problem was taken care of while I waited within a re the tire pressure monitor. The service department gentleman was courteous and informative. The problem was taken care of while I waited within a reasonable time frame in under an hour or so. I also asked that they put the car through the automatic car wash which was also done. Thank you for your efficient services. More
October 12, 2026
The employees are very thorough and helpful. I prefer Jeep for all of my regular maintenance because the service techs are detail oriented, and I feel assured that they get me adequately road re I prefer Jeep for all of my regular maintenance because the service techs are detail oriented, and I feel assured that they get me adequately road ready. More
Other Employees Tagged: Jason Kolbe, Keith Moore
October 09, 2026
This dealership has a very attentive service department and Mike was outstanding! He usually dealt with the wife but after her passing last year I've found him easy to deal with. and Mike was outstanding! He usually dealt with the wife but after her passing last year I've found him easy to deal with. More
September 30, 2026
Professional management and leadership from the top down clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commi clearly are the backbone of Jack Phelan dodge. From my appointment scheduling to service maintenance, I am totally satisfied with Jack Phelan's commitment to customer satisfaction. Thank you for a job well done! Complete TEAM WORK effort. More
Other Employees Tagged: Jason Kolbe, Scott Sopko
September 28, 2026
I’m very happy with Jack Phelan Dodge. Mike always takes great care of me and my Jeep. I didn’t have an appointment but they got me in for an oil change quickly and even washed it for me. Mike always takes great care of me and my Jeep. I didn’t have an appointment but they got me in for an oil change quickly and even washed it for me. More
Other Employees Tagged: Arnold Orlowski
September 25, 2026
This is my favorite place to go to either buy a new car or for repairs or for repairs More
Other Employees Tagged: Tom Phelan, Dan Lamczyk, Scott Sopko, Jonathan Castellanos, Israel Flores
September 24, 2026
Communicated very well on the progress of the appointment while I waited for it to be completed while I waited for it to be completed More
Other Employees Tagged: Jason Kolbe

