Jackson Acura

Worst Car Service I've ever experienced I've been in several times and I've never been pleased. They hardly even greet you when you walk in. I needed an oil consumption test because my MDX I've been in several times and I've never been pleased. They hardly even greet you when you walk in. I needed an oil consumption test because my MDX consumes oil. They can't even do that right. Went in for the latest check 2500 miles after an oil change... low oil level warning light comes on and that's supposedly acceptable. They will not advocate for us. They just say, "Call Acura" not our problem, I guess. They have lots of good google reviews, but I have several friends with Acuras who have similar experiences to mine. It's just terrible. More

Service Jackson Acura in Roswell, GA has great service! Love my MDX! Nick made the experience so much better. My husband and I trust him completely with the Jackson Acura in Roswell, GA has great service! Love my MDX! Nick made the experience so much better. My husband and I trust him completely with the care of our cars. More

Service is excellent Nick was able to get me into their service department quickly as I had to leave town the next day. Jackson Acura has always treated me very well and h Nick was able to get me into their service department quickly as I had to leave town the next day. Jackson Acura has always treated me very well and honestly. I would recommend them to anyone. More

Nagesh Kasichainula It was very nice experience and it met all my expectations. Car service and wash service was very well done. Keep up the good work. It was very nice experience and it met all my expectations. Car service and wash service was very well done. Keep up the good work. More

Fast Service I was able to get my service done ahead of time. There is also a nice waiting room with snacks and coffee available as well. I was able to get my service done ahead of time. There is also a nice waiting room with snacks and coffee available as well. More

Oil change Very helpful and nice and my car was done in the time I was told. The inside of the dealership was also very nice as it provided snacks and drinks. Very helpful and nice and my car was done in the time I was told. The inside of the dealership was also very nice as it provided snacks and drinks. More

Brittiany Byas & Yvonne Russell I have always received excellent service from both Brittiany and Yvonne at Jackson Acura. I highly recommend the service department. They have also st I have always received excellent service from both Brittiany and Yvonne at Jackson Acura. I highly recommend the service department. They have also started doing a valet service to get your vehicle back to you once your service is complete. It saves so much time!!! More

Good service work Greeted immediately. Service efficient and fast. Recommendations were what I needed. Will come back for more service work if needed again in the futur Greeted immediately. Service efficient and fast. Recommendations were what I needed. Will come back for more service work if needed again in the future. Thanks. More

Exactly the way things ought to go Wouldn’t change a thing about this experience. Keep up the good work!! Glad to see you’ve launched a loyalty program, I plan to take advantage of that Wouldn’t change a thing about this experience. Keep up the good work!! Glad to see you’ve launched a loyalty program, I plan to take advantage of that. More

Relatively quick for service change. Love that they have closed wall office space to work and take calls while I wait. It’s and added bonus they have coffee and snacks. Love that they have closed wall office space to work and take calls while I wait. It’s and added bonus they have coffee and snacks. More