Jackson Acura

Excellent service, as always! Have never even had my oil changed anywhere else. Brittany is so easy to reach and always makes sure that my car is serviced quickly and thoroughly. Have never even had my oil changed anywhere else. Brittany is so easy to reach and always makes sure that my car is serviced quickly and thoroughly. She was in a staff meeting when I arrived, but had arranged for a co-worker, Yvonne, to get me signed in and started. She was also very nice and efficient. Everyone at Jackson is friendly, helpful and professional and the customer waiting area is the most comfortable one that I have ever been in. More

Yvonne Russell is great! Yvonne Russell did a wonderful job helping me get the recall work done. She is polite and professional and made the service experience very pleasant Yvonne Russell did a wonderful job helping me get the recall work done. She is polite and professional and made the service experience very pleasant Will definitely come back again. More

superb service Jackson Acura has a very friendly atmosphere and have great customer service. Nick always updates me with the status of my car service and always make Jackson Acura has a very friendly atmosphere and have great customer service. Nick always updates me with the status of my car service and always makes sure I get the best deal possible. More

Positive Experience being relieved of US$ 500 I took my car in for a routine service. This is a very well run, organized, courteous organization. Good waiting facilities. Brittiany was an excellen I took my car in for a routine service. This is a very well run, organized, courteous organization. Good waiting facilities. Brittiany was an excellent ambassador for the company. More

Unexpected Items Needing Attention I took my car in for routine servicing on a Saturday ,and it was discovered I critically needed new rear brakes. Yvonne informed me, worked with me, a I took my car in for routine servicing on a Saturday ,and it was discovered I critically needed new rear brakes. Yvonne informed me, worked with me, and with Michael Cumbie in service, got the job done. She kept me informed of the service, and got the job done in time for my son and I to make it to our Saturday night plans! Thank you Yvonne and Michael! Elinda C. More

Oil Change Oil change for 50,000 miles the experience was great and the work was completed before scheduled time. The wait was comfortable and relaxing as well Oil change for 50,000 miles the experience was great and the work was completed before scheduled time. The wait was comfortable and relaxing as well More

Brittany is the Best! Brittany Byas is always friendly, professional and helpful. She is always looking out for me to make sure I get the best service and deal. Brittany Byas is always friendly, professional and helpful. She is always looking out for me to make sure I get the best service and deal. More

Friendly fast service Always a great experience at Jackson Acura's service department. My service consultant Pat is always friendly and explains any maintenance issues with Always a great experience at Jackson Acura's service department. My service consultant Pat is always friendly and explains any maintenance issues with my vehicle clearly. These folks are great at what they do! More

Good service The service advisor was very good at walking me through the steps and outlining the service, as well as updating me throughout the work and explaining The service advisor was very good at walking me through the steps and outlining the service, as well as updating me throughout the work and explaining the different service report items at the end. More

transmission fluid flush The services advisor Brittany was able to price match the service price with Acura Carlands price and got me an appointment right away on Saturday. Sh The services advisor Brittany was able to price match the service price with Acura Carlands price and got me an appointment right away on Saturday. She explained all that was to be done before work was completed and it only took an hour and half on a busy Saturday afternoon. Very friendly service and that's is why I always get my maintenance service done at this location. More