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Jackson Acura
Roswell, GA
6,944 Reviews
Located at 10900 Alpharetta Hwy in Roswell, Jackson Acura is North Atlanta's destination for new and pre-owned Acura sales. We also offer financing, maintenance, repairs, and Acura certified accessories for your vehicle.
An extraordinary vehicle calls for an extraordinary dealership. That's what Jackson Acura believes, and that's exactly what we provide.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 6,944 reviews
July 02, 2019
Awesome experience!! Yvonne was wonderful and explained everything completely so I felt fully informed when I left. Great job Jackson Acura! Was impressed that you washed Yvonne was wonderful and explained everything completely so I felt fully informed when I left. Great job Jackson Acura! Was impressed that you washed my car and vacuumed it out too! More
by warmheartofgold
Verified CustomerEmployees Worked With
July 02, 2019
Leased Acura MDX We had a very positive experience at Jackson Acura! Acquiring a lease was quick and easy without any back and forth on pricing. Great deal! We had a very positive experience at Jackson Acura! Acquiring a lease was quick and easy without any back and forth on pricing. Great deal! More
by M5CURTIS
July 02, 2019
Consistent Service Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a cust Service tech, Nick C., provides great communication and consistent service for over 5 years! I feel like they go above and beyond to keep me as a customer. More
by christinedavis88
Employees Worked With
July 01, 2019
Routine Service Great quick service. Pat was knowledgeable, friendly and answered all our questions. Great ambience while we waited. We walked in and we able to leave Great quick service. Pat was knowledgeable, friendly and answered all our questions. Great ambience while we waited. We walked in and we able to leave with a relatively short wait. More
by Acura MDX owner
Employees Worked With
Young guy in sales. He connected with my 16 year while we waited. Showed us some cool cars., Pat Crossen
July 01, 2019
Excellent Service Yvonne was super kind and provided great customer service! This is my first time visiting an Acura dealership and I will definitely be back. They were Yvonne was super kind and provided great customer service! This is my first time visiting an Acura dealership and I will definitely be back. They were all so amazing. More
by jrcurtis912
Employees Worked With
June 30, 2019
Extremely Rude Never once have I been displeased with Jackson Acura until I met with Yvonne for servicing. Yvonne has a serious inability to let a customer finish t Never once have I been displeased with Jackson Acura until I met with Yvonne for servicing. Yvonne has a serious inability to let a customer finish their sentences, no follow-up, and more importantly a serious lack of product knowledge. I was shocked to find such a lack of customer focusing skills at an organization which does it's hardest to ensure it maintains it's high marks. More
by Bezimya
Employees Worked With
June 29, 2019
Great service as usual As usual, Yvonne provided excellent customer service when I contacted her about an AC issue and asked if I could bring my car in that day. She found As usual, Yvonne provided excellent customer service when I contacted her about an AC issue and asked if I could bring my car in that day. She found me a loaner and made sure the issue was resolved. More
by jkstuart
Employees Worked With
June 28, 2019
Assessing my new to me used MDX Brittiany was very helpful in getting my new used car in to get checked out. She also helped me understand what the maintenance schedule would look l Brittiany was very helpful in getting my new used car in to get checked out. She also helped me understand what the maintenance schedule would look like over the course of owning the vehicle. Very helpful! I also really like the text message approach to approving or declining services. What a timesaver! More
by kylecemerson
Employees Worked With
Brittiany Byas
June 28, 2019
Great and timely service Service was great, and Yvonne explained everything in details. Thanks again for great service and amazing communications. Also, the transportation ser Service was great, and Yvonne explained everything in details. Thanks again for great service and amazing communications. Also, the transportation service was really fast and accurate. More
by mfbishara
Employees Worked With
June 28, 2019
Simple Recall, but thorough inspection My recent visit to Jackson Acura was for a recall. The service department took care of the recall, and performed a very thorough inspection of my vehi My recent visit to Jackson Acura was for a recall. The service department took care of the recall, and performed a very thorough inspection of my vehicle as well. The repair was explained to me, as well as the inspection of the vehicle. They even washed my car. While waiting for my car, I looked at the RDX. A salesperson approached me and was very helpful answering my questions without pressuring me to buy. He was extremely knowledgeable and friendly! More
by denisehabegger
