Jackson Acura

Recall Moved to the area and this was the first time at this dealership and was treated as if I purchased the car from them. Will continue all my service at Moved to the area and this was the first time at this dealership and was treated as if I purchased the car from them. Will continue all my service at this location. More

Great Service is the Standard I purchased my Acura TLX from Jackson Acura in 2017, and each of my service experiences has been nothing less than outstanding. The Service team takin I purchased my Acura TLX from Jackson Acura in 2017, and each of my service experiences has been nothing less than outstanding. The Service team taking care of my car, and my go to advisor Yvonne all demonstrate exceptional customer service! The Acura product and the consistent great customer service delivered by the Jackson Service team are a demonstration of their commitment to ensuring an exceptional customer experience for me, and for this I am grateful! More

Oil Change Nick is always great & the service at Jackson is always Awesome. They complete the work in very short time frame with a full inspection. I always feel Nick is always great & the service at Jackson is always Awesome. They complete the work in very short time frame with a full inspection. I always feel my car is in good hands. More

Excellent I always try to schedule my service visits with Nick Covino at Jackson Acura. He is a pleasure to work with, prompt, and always so considerate. I always try to schedule my service visits with Nick Covino at Jackson Acura. He is a pleasure to work with, prompt, and always so considerate. More

quick, polite and high quality i appreciate how my visit flowed smoothly from beginning to end The waiting areas are comfortable and well planned. Service reps communicated clearly i appreciate how my visit flowed smoothly from beginning to end The waiting areas are comfortable and well planned. Service reps communicated clearly and frequently. More

Service Recall I received a very timely notice about the recall on my call and was able to schedule it very quickly. I was told it would take an hour and forty five I received a very timely notice about the recall on my call and was able to schedule it very quickly. I was told it would take an hour and forty five minutes, but it only took an hour. When I got into my car when it was ready I had a notice that the battery was low on my keyless remote. My service technician personally walked me to the parts department and let them know I needed a new battery. Ten minutes later I was on my way. Overall this was a very efficient service call. Oh, and my car was washed and vacuumed. This is a great dealership. More

Tire Replacement I purchased tires from Jackson Acura two months ago and unfortunately I blew a tire after hitting debris on the highway. I took my car back to Jackson I purchased tires from Jackson Acura two months ago and unfortunately I blew a tire after hitting debris on the highway. I took my car back to Jackson to have the tire replaced because I had grown to appreciate the service Brittany provided. Unbeknownst to me, I had a two year warranty on the tires and I merely paid for mount and balance and the tire was covered by warranty. Once again, Brittany kept informed and provided exceptional care. More

Routine maintenance and diagnostic check Brittany is very professional and explains all the details and pricing needed to take care of our vehicle. The service was prompt and got me back to m Brittany is very professional and explains all the details and pricing needed to take care of our vehicle. The service was prompt and got me back to my day quickly. I'll be returning for future service needs. More

I always get good service here. I was one of MANY other car owners coming in for a service recall - I also came for an oil change. Needless to say, they were VERY busy. Yet, I came I was one of MANY other car owners coming in for a service recall - I also came for an oil change. Needless to say, they were VERY busy. Yet, I came in, was immediately seen, they took my car in for service, and I enjoyed the free WiFi while I waited. Then to top it all off, for a nice touch, my service adviser remembered my previous experience with a loaner car. The personal touch is always nice. Thank you. More

Recall and service I came in during a busy time but was greeted promptly and my needs met immediately. I was told how long it would take but assumed it would be longer. I came in during a busy time but was greeted promptly and my needs met immediately. I was told how long it would take but assumed it would be longer. I went to eat and, as soon as I finished, Yvonne called and said my vehicle wa me ready, exactly when she told me it would be. More