Jackson Acura

Great Experience Brake job on 2014 Acura MDX. Dropped off car the night before and had it back the next afternoon. Very turnkey experience with no issues. Brake job on 2014 Acura MDX. Dropped off car the night before and had it back the next afternoon. Very turnkey experience with no issues. More

Excellent Brittiany was excellent from the time I walked in door; Explained everything well and treated me like I was family! Will definitely use Jackson again Brittiany was excellent from the time I walked in door; Explained everything well and treated me like I was family! Will definitely use Jackson again and hopefullly have the pleasure of working with her again! More

oil change great service and collaborative approach to vehicle maintenance and yvonne was a true professional and it was a pleasant experience. always pleased w great service and collaborative approach to vehicle maintenance and yvonne was a true professional and it was a pleasant experience. always pleased with service and employees there. More

Good place for regular service It’s a good place with lot of friendly people. I will recommend this place for regular oil change or tire replacement. Any other service is going to c It’s a good place with lot of friendly people. I will recommend this place for regular oil change or tire replacement. Any other service is going to cost you. Not to mention their “Shop Supplies” in final bill which is sometimes 10% of your quoted price. More

I love going to Jackson! It’s always easy and convenient to schedule. I love the customer waiting areas and private rooms so I can still get things done while I wait. The advi It’s always easy and convenient to schedule. I love the customer waiting areas and private rooms so I can still get things done while I wait. The advisors are very pleasant and knowledgeable and keep me aware of any maintenance needs. I’ve had my MDX for 3 years now and love, love, love it! More

Great experience, everytime. I came in to service my 2013RDX and also needed new tires and brakes. I work with Yvonne and she is great. She only recommends what is really needed, I came in to service my 2013RDX and also needed new tires and brakes. I work with Yvonne and she is great. She only recommends what is really needed, very courteous and awesome customer service. Definitely recommend. More

Car was stalling and acting out so I coasted for help I started having trouble with my '12 MDX on the way to work. Sputtering and stalling, I coasted into Jackson for help. Pat met me, got me in and hel I started having trouble with my '12 MDX on the way to work. Sputtering and stalling, I coasted into Jackson for help. Pat met me, got me in and helped me navigate the process. I was very satisfied with Pat and my overall experience as they got me in and out quickly and without an appointment. More

Professional, proactive, upbeat. Good experience. I purchased my RDX from this dealership and it was the nicest sales person ever (Paul Silverman). He was honest, patient and extremely knowledgeable. I purchased my RDX from this dealership and it was the nicest sales person ever (Paul Silverman). He was honest, patient and extremely knowledgeable. He took care of me through the entire sales process through delivery. I still touch base with him when I am in for service and consult with him when I have a question. Relative to the service on my car, I have never had such a good experience. When I make an appointment, they are always on time. I am greeted by my service person taken into an office, discussed what needs to be done and how long it will take. They are always good about providing a status and usually meet their commitment. The service agent (Brittany-last service) was proactive, explained the service in detail. My car was delivered - washed and clean. The facility's waiting area has every amity that you could want - it is clean, quiet. Thank you for the TOTAL excellent experience. More

Brittiany is the best in the business I have now used Jackson for service in both my 2012 TL and 2016 MDX multiple times. Most of these instances were with Brittiany. While I’ve only had g I have now used Jackson for service in both my 2012 TL and 2016 MDX multiple times. Most of these instances were with Brittiany. While I’ve only had great experiences at Jackson, Brittiany is on a whole other level in terms of customer service. I cannot think of a single way that she could’ve been more helpful. Truly outstanding service. I will continue to use Jackson. More

Did not complete services that were paid for. This dealer did not complete services that were paid for. I took my 2016 MDX in for an A service and added on a tire rotation. I know that the tire This dealer did not complete services that were paid for. I took my 2016 MDX in for an A service and added on a tire rotation. I know that the tire rotation was not completed as there is a scratch on one of my rims and that rim is on the same tire that it was on when I took it in. They also did not vacuum or wash the car. It was bad weather that day so I understand not washing it, but the service person told me that they vacuumed, and they did not. I ended up having to pay almost $500 when they added a transmission service on, but the fact that they didn't complete the tire rotation makes me question whether they did any of the services I paid for. This dealer appears to be very questionable. More