Jackson Acura

Quick fix I had to come in at the last minute. The team jumped right in and fixed my issue. I got a loaner and was on my way to get to work. I had to come in at the last minute. The team jumped right in and fixed my issue. I got a loaner and was on my way to get to work. More

Fine service So far I am quite pleased with my first vehicle from Jackson Acura. Their service reps are courteous and knowledgeable. It is convenient to not have So far I am quite pleased with my first vehicle from Jackson Acura. Their service reps are courteous and knowledgeable. It is convenient to not have to make an appointment for routine service. More

out standing service Needed service ASAP, brought my car in the same day and was very satisfy with the results. highly recommend Jackson Acura. Professional ,courteous an Needed service ASAP, brought my car in the same day and was very satisfy with the results. highly recommend Jackson Acura. Professional ,courteous and friendly More

Great job! They did a great job on my headliner repair. They started and finished the work right on the schedule promised. The car was clean inside and out whe They did a great job on my headliner repair. They started and finished the work right on the schedule promised. The car was clean inside and out when I picked it up. More

Awesome customer service This is the BEST Acura service center in the Atlanta area. The customer seervice is impeccable. There is no other service center that I trust with m This is the BEST Acura service center in the Atlanta area. The customer seervice is impeccable. There is no other service center that I trust with my vehicle! More

Great service! This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was This was my first visit at this dealer ship. The prior dealer one was a little too pushy in selling additional services. The reason for this visit was the B1 service message. I also had a string wheel shake at high speeds and a weird noise. It was easy to arrange an appointment with Yvonne. I was a few minutes early and Cody checked me in right away. I found the set up of this service center very interesting. You drive up in a semi circle, with the offices of the service advisors arranged on the circumference. This made it easy to walk from the office back out to the car. Yvonne was great to deal with. She provided on-going updates on the status of the inspection/service. I needed new tires and she provided multiple quotes for different options. More

10-5-2018 Jackson Acura always provides quality service. They can be counted on to listen to what your problems are and takr action on diagnosing them. They nev Jackson Acura always provides quality service. They can be counted on to listen to what your problems are and takr action on diagnosing them. They never make me feel inadequate like some of the others do. More

Good overall - but dropped a couple xxxxx Work was performed in a timely manner. I booked service online using the code that the car suggested but they reminded me that one of the recommended Work was performed in a timely manner. I booked service online using the code that the car suggested but they reminded me that one of the recommended services had recently been done and did not need to be performed this time around (cabin filters). They provided timely notification of when the work was completed and when my car was ready to be picked up. The service representative did a clear review of the inspection report and pointed out relevant highlights. That said, they advertise that all service include a free carwash and vacuum. My car was washed but was certainly not vacuumed. A minor thing, but when the expectation has been set, it was disappointing to not see what was expected. Also, when I checked in I requested a loaner and was told that none were available. Then, while waiting in the shuttle with Jimmy (who is GREAT!) for another rider he eventually said we could leave as they decided to give that rider a loaner. Did not make me feel 'special'... More

Service Work Fast and efficient! The service was explained tome up front along with the cost. My vehicle was ready on time and brought back washed and clean. Fast and efficient! The service was explained tome up front along with the cost. My vehicle was ready on time and brought back washed and clean. More

Courteous Customer experience I always receive outstanding customer service and they explain everything about the service so I can understand what is going on with the car. All Adv I always receive outstanding customer service and they explain everything about the service so I can understand what is going on with the car. All Advisors are always helpful. More