Jackson Acura
Roswell, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,180 reviews
Quick and cheap I always have a good experience with Jackson Acura’s service department. Always fast and they explain everything my car needs to keep running smoothly I always have a good experience with Jackson Acura’s service department. Always fast and they explain everything my car needs to keep running smoothly! More
Great professional staff. Great relationship with Reggie during buying/leasing a new car and with Joey in Finance. I liked the Sevice Department as well. One feels like it’s ju Great relationship with Reggie during buying/leasing a new car and with Joey in Finance. I liked the Sevice Department as well. One feels like it’s just a big family. More
Ayesha is the best you have! I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but no I have had a MDX that I bought from Jackson but this is the best time I got good and prompt service. I was planning to never buy an Acura again but now I may! More
Needed an oil change Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil Went in for an oil change & diagnosing seat heater problem . The seat repair turned out too expensive to repair so not done , and just changed oil More
Great service It was a wonderful experience and I appreciate all the help. Thank you love my car and Brittany was always so helpful. Thanks again Dawn It was a wonderful experience and I appreciate all the help. Thank you love my car and Brittany was always so helpful. Thanks again Dawn More
Easy In and Out I dropped off my Acura for routine service, Britany checked me in right away and texted me when my car was ready. She is both friendly and very profes I dropped off my Acura for routine service, Britany checked me in right away and texted me when my car was ready. She is both friendly and very professional. I plan to return for my next service. More
@@@@@@@@ I have not received proper documentes for service that I have paid for. Send reminder Email couple of times but no response from Service rep. I have not received proper documentes for service that I have paid for. Send reminder Email couple of times but no response from Service rep. More
Always Great Service! I have two (2) Acura MDXs, and I have them serviced exclusively at Jackson Acura. My Service Consultant (Brittany abyss) is always a pleasure to work I have two (2) Acura MDXs, and I have them serviced exclusively at Jackson Acura. My Service Consultant (Brittany abyss) is always a pleasure to work with. Great value...customer focused team... More
Sales person and Finance Manager were phenomenal I had a wonderful experience there from our sales person, and ESPECIALLY our Finance Manager Kelly she was a delight. However, someone who could have I had a wonderful experience there from our sales person, and ESPECIALLY our Finance Manager Kelly she was a delight. However, someone who could have earned the full 5 stars is the Pre-owned sales Edward or Eddie. He was rude, confrontational and condescending. He should not be in sales or in a management role with that kind of personality. He is lucky our sales guy and the Finance Manager Kelly were so kind to us, and showed us how customer service should be. More
Great as ever Brittiany is easy to work with and responds immediately. Tell me the last time you said or thought that about a service representative. Still thinking Brittiany is easy to work with and responds immediately. Tell me the last time you said or thought that about a service representative. Still thinking? More


















