Jackson Acura - Service Center

I am very satisfied with the quality of customer service that I received from Jackson Acura!! that I received from Jackson Acura!! More

I called to schedule an appointment twice, left messages, and never got a call back. I had two long visits for the same item due to no parts. Parts were delayed significantly with no time estimate. Repair ti and never got a call back. I had two long visits for the same item due to no parts. Parts were delayed significantly with no time estimate. Repair time on the second visit was about double what was estimated based on unfamiliarity with the ZDX platform. Some of these items are out of your control, i.e. GM parts delivery. I know the ZDX is an oddball GM product. More

Cody is knowledgeable and helpful. He does a good job explaining the problem and solution. Also provides a timeline for how long the work will take. He does a good job explaining the problem and solution. Also provides a timeline for how long the work will take. More

I appreciate his prompt action and kind explanation about the reason of the flat tire etc.. the reason of the flat tire etc.. More

I loved that there were no 'games' and the leasing experience was painless and easy. And I got the impression of high integrity and honesty. experience was painless and easy. And I got the impression of high integrity and honesty. More

The visit went smoothly. We worked with Yvonne. The work was done promptly, and our questions were answered to our satisfaction. We worked with Yvonne. The work was done promptly, and our questions were answered to our satisfaction. More

Cody and the staff did a great job. Did just what needed to be done. Answered all the questions and gave good advice Will certainly be back to Jackson Acura and Cody Did just what needed to be done. Answered all the questions and gave good advice Will certainly be back to Jackson Acura and Cody More

This is my third car from Jackson Acura. Service is always excellent and Nick does a great job. I always feel like a valued customer. Service is always excellent and Nick does a great job. I always feel like a valued customer. More

This has to be our 10th car from Jackson Acura. Cannot say enough good things about their quality of service and willingness to work with us. We continue to go back for all of our car needs. Cannot say enough good things about their quality of service and willingness to work with us. We continue to go back for all of our car needs. More

Everyone was kind and knowledgeable. We had a tough issue on my 2019 Acura RDX the team was persistent and solved the problem. I would definitely recommend the service department We had a tough issue on my 2019 Acura RDX the team was persistent and solved the problem. I would definitely recommend the service department More