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Jackson Acura - Service Center

Roswell, GA

4.8
4,722 Reviews

4,722 Reviews of Jackson Acura - Service Center

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June 15, 2024

Consistency. And dependability Thats what I get with Nick Covino Every time I take in my vehicle. Friendly, efficient, thoughtful. Does the right thing. More

by HOLLAND17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Yvonne (service rep) is awesome! She communicates with you throughout service experience and tells you what you really need without unnecessary up selling. That is what keeps me comi More

by bcarey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

The service is great. Staff is very nice and good place to work while waiting for car repair. More

by justinw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Excellent service. Fast and efficient. Staff are all superb and the waiting area is top notch if you need to wait for your service. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 14, 2024

Everyone was friendly, helpful and professional. I was disappointed y the customer snack bar. The trash container was almost overflowing and the snacks were very disappointing as compared to two ot More

by Pat M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

The Timing of the Service exceeded my export 90 minutes by being complete in less than 1 hour!! More

by harleyk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 13, 2024

We always ask for Yvonne for service and Paul sales. Have been happy so far. More

by linda and ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 12, 2024

We always ask for Yvonne in Service and Paul for Sales. They are the best More

by linda and ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 11, 2024

Cody was very patient and understanding, and really took the time on the phone and in person. More

by n2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2024

Jackson Acura always does a great job with my service. They are efficient, courteous and always get my car serviced in a quick time. They have me on my way in very short order. I would recommend this s More

by JOHN.GRIMSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Heeter
Jun 13, 2024 -

Jackson Acura responded

Thank you for your wonderful review! We're delighted to hear that you've consistently had great experiences with our service department. Efficiency and courtesy are top priorities for us, and it's fantastic to know that Matthew was able to get you in and out quickly. We truly appreciate your recommendation to friends and family, as it speaks volumes about your trust in our team. We're committed to maintaining this high level of service for you and all our customers. If you need anything else, please don't hesitate to reach out. We look forward to welcoming you back again in the future! Warm Regards, Jackson Acura Team

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