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Jackson Acura - Service Center

Roswell, GA

4.7
5,067 Reviews
Call Service Center (770) 650-4000

5,067 Reviews of Jackson Acura - Service Center

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January 21, 2023

Yvonne is great and always gets my car finished quickly. She helps go over the recommended services needed. She is very efficient and wonderful to with with. More

by denisedevigne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

January 19, 2023

Brought my MDX in for maintenance of wheels damaged by curb scuffing. The two wheels look brand new and returned in less time than promised. Good job! More

by ranger6230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
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Jan 20, 2023 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 19, 2023

I love this dealership. I always feel valued and appreciated. Nick Covino is the best service advisor. More

by Rob C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2023 -

Jackson Acura responded

Rob, Thank you for again choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 18, 2023

Great customer service, responsiveness, and technical domain expertise. Highly recommended for all Acura/OEM maintenance needs. More

by Roberto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Jackson Acura responded

Roberto, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

January 17, 2023

My service advisor, Yvonne Russell was very helpful and answered all questions. She also recommended other services. Great at her job! More

by david.w86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2023 -

Jackson Acura responded

David, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne and our team were able to help, and we hope to see you again!

January 16, 2023

Nick Covino is the best! He and Jackson Acura have been taking care of my Acuras for years with never a problem. More

by KATHY.HOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 16, 2023 -

Jackson Acura responded

Kathy, Thank you for continuing to choose Jackson Acura, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 13, 2023

The service department, especially Nick Covino who is my representative, means professional service when YOU want to schedule. Always a fair price and you drive away in a clean car! More

by Gbarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 15, 2023 -

Jackson Acura responded

Thank you for choosing Jackson Acura again, your feedback and rating mean a lot to us. We're glad Nick and our team were able to help, and we look forward to seeing you again!

January 10, 2023

1st time customer after moving from Florida. Easy to get an appointment and got right in even though I was 30 minutes early. Tech guys found a problem that could have been a much bigger proble More

by Dave Greer
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Jackson Acura responded

Dave, Thank you for allowing us to provide you with service on your Acura, and for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help and look forward to your next visit!

January 10, 2023

Dealership people are always very polite and helpful and make the process of coming in to have maintenance done on my vehicle very pleasant. More

by Bryan450
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 10, 2023 -

Jackson Acura responded

Thank you for your repeated business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

January 10, 2023

Jackson Acura scheduled our appointment within one day of our call. They were very friendly, honest and completed the repairs very quickly. More

by bchernault
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 11, 2023 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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