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Jackson Acura - Service Center

Roswell, GA

4.8
5,059 Reviews
Call Service Center (770) 650-4000

5,059 Reviews of Jackson Acura - Service Center

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October 29, 2022

The service team is always quick and friendly during check-in and keep me informed along the way. More

by taztenpin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Scott Polito
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Oct 31, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with the team, and we look forward to working with you again.

October 28, 2022

BEST AUTO DEALERSHIP IN ATLANTA-AND THAT INCLUDES ALL BRANDS. GREAT SERVICE DEPARTMENT-NICK COVINO IS MORE LIKE A FRIEND THAN SERVICE ADVISOR. More

by RLT841
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 28, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

October 27, 2022

Great Service Department - everyone is very nice and easy to work with. I would highly recommend Jackson Acura to a friend or family member. More

by MSMELANIEC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 26, 2022

Very very very very very efficient and helpful Finished when they said they would which was nice More

by phbates62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 27, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Cody and our team were able to help, and we hope to see you again!

October 25, 2022

I was very pleased with the service department. They gave me outstanding service, and I was so impressed with the gentleman that helped me. I was traveling through Roswell Ga and needed help with l More

by lesliefondren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 26, 2022 -

Jackson Acura responded

Leslie, Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 25, 2022

First time customer; courteous and knowledgeable service advisor; oil change was performed in a timely manner; More

by ghaden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Oct 26, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 25, 2022

Our service advisor Rodney Jones. Always make sure we receive excellent and professional service and advice for our vehicle. More

by reddog2065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

October 24, 2022

Cameron the service manager has always helped me in the past. He knows my car and it is happy to assist. More

by surisimha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Report | Print
Oct 25, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 23, 2022

Service advisor friendly and professional. Work co Completed in timely manner will continue service at Jackson More

by diane.borchers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Polito
Report | Print
Oct 23, 2022 -

Jackson Acura responded

Diane, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad our team was able to help, and we look forward to seeing you again!

October 22, 2022

I am very pleased with my 2016 Acura RDX [47,000+miles] and I enjoy working with Yvonne Russell to mainain my SUV. The service techs do an excellent job on maintenance and repairs. However, there have be More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Chadwell
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Oct 23, 2022 -

Jackson Acura responded

Russ, Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. While it's good to hear that our team delivered a 4 Star experience, we strive to deliver an exceptional experience. You comments have been passed on to Yvonne and Rodney Jones, our Service Manager. We hope to see you again.

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