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Jackson Acura - Service Center

Roswell, GA

4.7
5,057 Reviews

5,057 Reviews of Jackson Acura - Service Center

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March 10, 2022

I was very pleased with the whole experience at Jackson acura. The rest of these words are to reach the word minimum. :) More

by cody.johnson95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Mar 11, 2022 -

Jackson Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jackson Acura.

March 09, 2022

Working with Yvonne is always a pleasure. The team got me in and out with no problems. Always extremely helpful and friendly. More

by jkay0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

March 09, 2022

Nick at Jackson Acura always makes sure everything is taken care of on my Acura when I bring it in for Service. If work is needed, he explains in detail why it needs to be done. Very professional and alw More

by Phil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Phil, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 08, 2022

Great experience! Problem diagnosed and fixed in a day. Car was delivered to my front door after being serviced. Highly recommend. More

by TRWTRW2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 11, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

March 08, 2022

Excellent service from every area and moment we drove into the service center. Very impressed that the mechanics provided extensive information about issues they were trouble shooting. More

by Designer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kendall Parks
Mar 11, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know.

March 08, 2022

Yvonne was very helpful and courteous and went right to work on my service problem which was a broken window. It was fixed by the end of the day She was very helpful and cared about the customer's care. More

by dhz6749
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

March 07, 2022

Great customer service and out tech guy was awesome . Yvonne was a gem and made everything work out great . Loaner car and quick service . More

by atlspeech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

March 07, 2022

We have been using this dealer for over 15 years. They are always polite, thorough, friendly and helpful. I have total faith that my car will be serviced properly. My service representative, Camer More

by drtdigr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Mar 11, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience over all these years! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura again and again!

March 07, 2022

Service personnel are always friendly, diligent and professional. Service technicians' work is always very good. More

by rewspooky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

March 05, 2022

Efficient, straight forward, and honest. Felt like they respected my time, priorities, and my wallet. More

by LAURIEALBER65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 07, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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