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Jackson Acura - Service Center

Roswell, GA

4.7
5,054 Reviews

5,054 Reviews of Jackson Acura - Service Center

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March 03, 2022

Polite, courteous, excellent customer service, offering fair pricing. Nick Covino, a great Service Advisor, always gets me in and out on time. More

by FoxyLoxy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

March 02, 2022

Yvonne is a treat to work with. I have been taking my car to her for over three years and she has yet to disappoint. More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 01, 2022

They are friendly, Efficient and helpful. I trust them to now over service or overcharge More

by JAHENTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 01, 2022

I did not make an appointment, was in and out in an hour. They even cleaned my car. Great team. More

by cthomas4321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Radith Bernal
Mar 07, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 28, 2022

Kendall Parks did a great job of coordinating with my insurance company on this repair job. He was excellent to work with. More

by BATSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Mar 07, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

February 28, 2022

Excellent service! I like that a car wash and vacuum are part of the service. More

by daughertym
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 26, 2022

Always a good experience and this time was the quickest service I have ever gotten. Yvonne was as helpful and responsive as usual. More

by Pat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 26, 2022

I really love the place. Everyone is very friendly. I Yvonne Russell is very nice and professional. I am glad she is my advisor. More

by YFK888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 26, 2022

Always pleased with the service process. Nick Covino does a great job-very informative and efficient. Service has been timely; great communication throughout the service More

by kaymcruick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 25, 2022

Staff are friendly, helpful, and responsive. Yvonne returned my call quickly and was And solve my problem. More

by rlasseter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

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