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Jackson Acura - Service Center

Roswell, GA

4.7
5,054 Reviews
Call Service Center (770) 650-4000

5,054 Reviews of Jackson Acura - Service Center

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February 20, 2022

The personnel were friendly and helpful. the facilities were clean. Nothing else needs to be said. More

by Mcgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 20, 2022

Excellent service. Kept me informed at all stages and conducted a thorough review which uncovered a battery problem that might have caused a future problem. More

by sarahwyeth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks, Radith Bernal
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Feb 21, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 18, 2022

This service got done much faster than I expected, which was a very nice surprise More

by wpkay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 21, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 18, 2022

Dealer was quick, great services experience. My advisor was awesome as usual. Nice little rooms you can do remote work in. More

by Chrisdoran848
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
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Feb 21, 2022 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

February 18, 2022

Service was great. My service advisor Yvonne was well informed and her time allotment was soon on. I would highly recommend the service department. More

by gadandy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 17, 2022

Yvonne was wonderful. She was extremely friendly and helpful. I was very comfortable in the dealership. More

by sybil.coley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 16, 2022

As always, dealing with Yvonne is a pleasure. She brightens my day and makes my visit very enjoyable. More

by cjnicholas40
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Jackson Acura responded

Thank you for choosing Jackson Acura, your feedback and rating mean a lot to us. We're glad Yvonne was able to help, and we hope to see you again!

February 16, 2022

Yvonne is great. When car was taken for service, prescription sun glasses on front seat went missing. More

by jmasante
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2022 -

Jackson Acura responded

Hello, providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, please reach out directly to our Service Manager to get this resolved.

February 15, 2022

Yvonne did a great job! Made getting the car serviced and detailed easy. Service and detailing teams also did great jobs. The car looks and drives great. More

by dk_mills
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 21, 2022 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

February 14, 2022

Each time I have taken my RDX to Jackson, I have experienced quick, friendly service, reasonable prices and good results. More

by cquayle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Report | Print
Feb 15, 2022 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

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