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Jackson Acura - Service Center

Roswell, GA

4.7
5,158 Reviews

5,158 Reviews of Jackson Acura - Service Center

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September 10, 2021

It was all very fast and efficient. The sales representative was courteous and offered a discount. The person who inbound the car was very nice too. More

by KH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The kid who took the keys was very professional
Sep 16, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 10, 2021

A- plus plus. Always a pleasure. Great service. Fast service too. Waiting area always clean. Private Computer stations are a bonus. Thank you Jackson Acura More

by allcyone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Covino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden, Kendall Parks
Sep 16, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 09, 2021

Great friendly customer service! Kendall was very professional and great to work with. I just moved to the area and will be back when my next service is needed. More

by trimble4176
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Sep 10, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Kendall and the team, and we look forward to working with you again.

September 09, 2021

Everyone is very nice and professional! We had our first oil change and tire rotation. Our phone and in person interaction was simple and well done. More

by WPARKS0
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Sep 10, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 09, 2021

Very satisfied with my oil change and tire change. Timely friendly customer service. I will return for future service. Thank you very much. R jones. More

by rob.jones1202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Sep 10, 2021 -

Jackson Acura responded

Mr. Jones, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2021

The folks at Jackson Acura are always friendly and helpful. I was able to pop in and have my service taken care of in a reasonable amount of time. More

by CMo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Sep 10, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 08, 2021

This dealer has excellent customer service. I have purchased three new Acuras from this dealership and it has always been a great experience. Their service department is also excellent. I had my 2021 More

by LG727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Sep 10, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

September 08, 2021

I like the fact that as well kept.some times the Customer service people are right there for you without wait. This time I had a great Experience More

by atkinsmiler1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

September 08, 2021

Clean facility, except the upholstery in the waiting area needs cleaning badly. But my car was serviced to my satisfaction and I will return there More

by A New Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

September 07, 2021

I was very satisfied with the quality customer service that I received from Jackson Acura! The staff is very helpful and knowledgeable about what needed to be done to resolve my issue. More

by pjlfree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Sep 07, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

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