5,054 Reviews of Jackson Acura - Service Center
Nick was a great help. Plus, the app for reviewing and approving work from the multi point inspection was very helpful. Overall, this was a very good customer experience. approving work from the multi point inspection was very helpful. Overall, this was a very good customer experience. More
Excellent service and am very satisfied with the quality of service that I received from Acura Jackson. Yvonne Russell was very knowledgeable and helpful.She is amazing. of service that I received from Acura Jackson. Yvonne Russell was very knowledgeable and helpful.She is amazing. More
Very pleasant to deal with and got the scheduled work done in time promised. I think it's stupid to have a 25 word minimum. Change your survey if you want me to fill it out next time. done in time promised. I think it's stupid to have a 25 word minimum. Change your survey if you want me to fill it out next time. More
Everyone was helpful and accomodating. Car was ready Everyone was helpful and accomodating. Car was ready when we agreed to and nice and clean also. Love our Acuras they are very reliable Thank you Everyone was helpful and accomodating. Car was ready when we agreed to and nice and clean also. Love our Acuras they are very reliable Thank you More
Great service. Took care of working with my insurance to complete the windshield damage I had from road debris. Scheduled work according to my schedule. complete the windshield damage I had from road debris. Scheduled work according to my schedule. More
I am very disappointed in the navigation system I paid for. It is terrible and disappointed when I was told nothing could be done about it. This is my last Acura I would buy. My other Acura’s and Honda’s for. It is terrible and disappointed when I was told nothing could be done about it. This is my last Acura I would buy. My other Acura’s and Honda’s older worked much better. I was told to use my phone. I appreciate their honesty. Acura should update it. More
Good timely and courteous Nothing more to say. Needed Good timely and courteous Nothing more to say. Needed to get car serviced Also had fuel tank replaced due to the recall All done properly Good timely and courteous Nothing more to say. Needed to get car serviced Also had fuel tank replaced due to the recall All done properly More
I’m relatively new to taking my car to dealerships. The 2nd time I went for car service, I was paired with Yvonne and was/is spectacular. She doesn’t waste time and she’s 100% honest. As a young adult, I a 2nd time I went for car service, I was paired with Yvonne and was/is spectacular. She doesn’t waste time and she’s 100% honest. As a young adult, I am constantly having to keep my eyes open for price gouging, but Yvonne is not that person. She’s always straight up with me and even gives me sound advise on my car, such as severity levels of the service that needs to be done. Instead of being how some people are & tell you the most expensive things needs fixing & it needs to be done ASAP. She works with my hectic work schedule and always accessible. I will continue to schedule my service work with Yvonne at Jackson Acura. More
Kendall was incredibly helpful when I went o get my car serviced. He provided me a Lyft to get to my doctor’s appointment and scheduled my car to be delivered to my home! Firmly recommend Kendall for all a serviced. He provided me a Lyft to get to my doctor’s appointment and scheduled my car to be delivered to my home! Firmly recommend Kendall for all auto needs :) More