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Jackson Acura - Service Center

Roswell, GA

4.7
5,054 Reviews

5,054 Reviews of Jackson Acura - Service Center

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May 07, 2021

Nick was a great help. Plus, the app for reviewing and approving work from the multi point inspection was very helpful. Overall, this was a very good customer experience. More

by zqgdrmq
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

May 06, 2021

Excellent service and am very satisfied with the quality of service that I received from Acura Jackson. Yvonne Russell was very knowledgeable and helpful.She is amazing. More

by ay02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jackson Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future.

May 06, 2021

Very pleasant to deal with and got the scheduled work done in time promised. I think it's stupid to have a 25 word minimum. Change your survey if you want me to fill it out next time. More

by BILLTSCHWART2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 05, 2021

Everyone was helpful and accomodating. Car was ready Everyone was helpful and accomodating. Car was ready when we agreed to and nice and clean also. Love our Acuras they are very reliable Thank you More

by Love-jackson-acura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Silverman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Jackson Acura responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! If there are any other automotive needs we can assist you with, please don't hesitate to call!

May 05, 2021

Great service. Took care of working with my insurance to complete the windshield damage I had from road debris. Scheduled work according to my schedule. More

by mstykitus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
May 10, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

May 05, 2021

I am very disappointed in the navigation system I paid for. It is terrible and disappointed when I was told nothing could be done about it. This is my last Acura I would buy. My other Acura’s and Honda’s More

by selight0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
May 10, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 05, 2021

Always a pleasure to work with the service team at Jackson Acura. Our vehicle has been well taken care of for over five years now. More

by bdeshong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
May 05, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

May 05, 2021

Good timely and courteous Nothing more to say. Needed Good timely and courteous Nothing more to say. Needed to get car serviced Also had fuel tank replaced due to the recall All done properly More

by BHAVYA
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
May 10, 2021 -

Jackson Acura responded

It's great to hear that our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

May 04, 2021

I’m relatively new to taking my car to dealerships. The 2nd time I went for car service, I was paired with Yvonne and was/is spectacular. She doesn’t waste time and she’s 100% honest. As a young adult, I a More

by kmaloney011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 03, 2021

Kendall was incredibly helpful when I went o get my car serviced. He provided me a Lyft to get to my doctor’s appointment and scheduled my car to be delivered to my home! Firmly recommend Kendall for all a More

by bm3729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
May 05, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

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