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Jackson Acura - Service Center

Roswell, GA

4.7
5,047 Reviews

5,047 Reviews of Jackson Acura - Service Center

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February 21, 2021

Nick has been our service advisor for all 9 years we owned the MDX. Trusted advisor who always gives us the best price with the most discounts available. More

by tkmack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Thank you for the kind words about our service department! We look forward to sharing your compliments with Nick and don't hesitate to let us know if we can be of further assistance.

February 19, 2021

Always get great service Nick has been my tech for many years and he is the best.I’m on my third Acura from Jackson and a big reason is the service.There is an Acura dealer much closer to my house but they More

by MKERBEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with Nick and the team, and we look forward to working with you again.

February 19, 2021

They took us right away and our service agent was excellent . He explained everything to us and kept us up on when the car would be ready. More

by CHRISTINEA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kendall Parks
Feb 19, 2021 -

Jackson Acura responded

It's great to hear that Kendall and our service team delivered such a positive experience! Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jackson Acura!

February 19, 2021

Very pleased with the service and facilities. Staff is professional and attentive with a willingness to be flexible. You pay a bit more than you could find, but the extra mile of service justifies the exp More

by birdslc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Macias
Feb 25, 2021 -

Jackson Acura responded

Thank you for taking the time to share your feedback with us. We are delighted to learn about your positive experience, we are always happy to help!

February 18, 2021

Yvonne is awesome! I had an appointment at 1:30, called to see if it was ok to come in early, and of course it was, and received my usual 5 star service as always! More

by dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jackson Acura responded

Dave, we appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 18, 2021

The service advisor was helpful and recommended only the necessary work. Cameron answered all my questions and looked up information about a specific addition to the car. I’ll return to the dealership for s More

by nraavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Hilden
Feb 19, 2021 -

Jackson Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!

February 18, 2021

For the first time, the waiting rooms were warm. Thanks to Yvonne I was in a room by myself. Yvonne and Cameron were very attentive. They gave excellent service and keep me updated. More

by JES10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cameron Hilden
Feb 19, 2021 -

Jackson Acura responded

We are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

February 18, 2021

Thank you for a great experience! Service was fast, high quality job, friendly environment. Will be happy to come back in the future for all or car repair needs. More

by mas79556
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jackson Acura responded

We appreciate you taking the time to share your feedback. We're looking forward to your next visit with us at Jackson Acura!

February 18, 2021

Great Service and very welcoming. Repairs were done on time and correct the first time. Extra discount was a nice feature. I trust Jackson to do the right thing by my Acura. More

by RAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jackson Acura responded

Ray, thank you for taking the time to share your feedback with us! We will share your comments with Nick and the team, and we look forward to working with you again.

February 17, 2021

Yvonne Russell is the best service advisor. She is very kind and knowledgeable. Iv been coming to Jackson Acura for years now; it’s a pleasure every time. More

by CHETHOMP2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2021 -

Jackson Acura responded

Hello, we are happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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